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Leslie M.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Nicaragua
I’m available for a long-term job

Customer Service Specialist || Compliance Auditor

I can work as a
  • Virtual Assistant
  • Customer Support
Full Time
Dollar icon $1000 /Month

I accept:
    • Other
    • Payoneer
    • +1

This profile has been successfully verified with Linkedin
Leslie is a morning Bird and can work anytime

About me

    Smart leader and professional, with vast experience in customer service and compliance. I'm pro-active, enthusiastic, self-motivated, positive. Also, I'm always looking for areas of improvement and be better each... More

Skills

Customer Service & Admin Support

Email Support
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5 of 5
Data Entry
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5 of 5
Administration
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5 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
Engineering and Manufacturing

Industrial Engineering
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5 of 5

Experience

Company logo
2016 - 2016
Foundever || Sitel
Customer Service Representative

*Handle and resolve customer requests through phone calls, chat, emails.

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2017 - 2018
Inspiro
Customer Service Representative

*Handle and resolve customer requests through phone calls, chat, emails.

Company logo
2019 - 2023
Foundever
Compliance Auditor

*Prepare and submit internal and external reports and regulatory filings related to the compliance program. *Participate in the design and delivery of Compliance training programs including coaching.

Education

2013 - 2018
Universidad de Managua

I studied Industrial Engineering where I learned how to improve processes or design things that are more efficient and waste less money.

Certifications & Courses

2021 - 2021
IT Essentials

computer hardware and software, as well as operating systems, networking concepts, mobile devices, troubleshooting and responsibilities of an IT professional.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Portuguese

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner
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