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Lilian M.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Chile
I’m available for a long-term job

Management & logistics, luxury travel experiences, team coordinator, bilingual.

I can work as a
  • Customer Service Bilingual
Full Time
Dollar icon $1000 /Month

I accept:
    • PayPal

This profile has not been socially verified yet
Lilian is a morning Bird and wants to work during America/Santiago Time

About me

    I have extensive professional experience in administration & management, including logistics, finance, sales, and team coordination and assessment. I have specialized in user experience in luxury tourism in the... More

Skills

Customer Service & Admin Support

Team coordinator, manager of hospitality and tourism services experiences, with communication, management, innovation, attention to detail, and user experience skills.

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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4 of 5
Administration
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5 of 5
Phone Support
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5 of 5
Research
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4 of 5
Admin Support
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5 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
Photo Editing
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2 of 5
Market & Product Research
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5 of 5
CRM
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2 of 5
Project Management

Experience in team coordination, budgeting, logistics and administration in hotels and tourism, farming and agriculture, and imports.

Marketing Project Management
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4 of 5
Design Project Management
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4 of 5
Other Project Management
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5 of 5
Writing Project Management
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5 of 5
Project Coordinator
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5 of 5

Experience

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2014 - 2015
Explora Hotels
Excursions Guide

In charge of planning, coordinating, and realizing outdoor excursion: hiking, horseback riding, and contemplative activities. I was highly regarded not only by my peers and superiors, but also clients

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2015 - 2018
Nayara Alto Atacama
Experience Manager

Manager of the whole luxurious experience for guests: inside and outside the hotel. Team coordinator of the guides and drivers taking care of their shifts, training, and more. Communication promotor.

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2019 - 2021
Awasi Relaix&Chateau Hotel
Excursions Guide

As a tour guide in a tailor-made Relax & Châteaux hotel, I welcomed guests, organized logistics, informed other areas, led excursions, and ensured their stay exceeded expectations.

Education

2009 - 2013
Alberto Hurtado University

I obtained my English Teacher as a Foreign Language Degree in 2013 with honors.

2012 - 2013
Mount Holyoke College

I won a scholarship to attend Mount Holyoke College as a Spanish Teacher Assistant, while obtaining my English Studies Degree.

2007 - 2009
University of Chile

I studied Public Management and Political Sciences for five semesters.

Certifications & Courses

2014 - 2020
Wilderness First Responder

I was certified as a WFR by NOLS (National Outdoor Leadership School, US).

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I find enjoyment in bird watching and hiking, not only to appreciate the natural world but also for to my well-being. I have a strong interest in travel and cultural exploration, which broadens my understanding of... More

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