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Luciano F.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Argentina
I’m available for a long-term job

I'm a trainee Salesforce Admin + 5 years of experience in customer service.

I can work as a
  • Customer Support
  • Admin Support
  • Programmer
Full Time
Dollar icon $600 /Month

I accept:
    • PayPal
    • Wire Transfer
    • +1

This profile has been successfully verified with Facebook and Linkedin
Luciano is a morning Bird and can work anytime

About me

    I've worked for five years as a costumer service representative for a mobile phone company. I answered queries and complaints, both through social media and by phone, by private message, and public comments on the... More

Skills

Customer Service & Admin Support

My last job was as a customer service representative for a mobile phone company, I answered queries and complaints, both through social media and by phone, by private message, and public comments.

Email Support
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5 of 5
Customer Support
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5 of 5
Administration
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5 of 5
Phone Support
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4 of 5
Research
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4 of 5
Admin Support
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5 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
Photo Editing
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5 of 5
Programming & IT

Programming
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2 of 5
SQL
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2 of 5
JavaScript
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2 of 5
CSS3
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2 of 5

Experience

Company logo
2017 - 2021
APEX América
Costumer Service Representative

I was a customer service representative for a mobile phone company here in Argentina, I answered queries and complaints, both through social media and by phone, by private message, and public comments

Education

2002 - 2008
Universidad Tecnológica Nacional UTN

My elementary school was an annex to the National Technological University of my city, for which I had a very good foundation in computing and maths.

2009 - 2011
Provincial N1 Joaquín V. González

My high school had a "communication, art and design" program. I chose this modality since at that time I was already thinking of working as a photographer.

Certifications & Courses

2023 - 2023
Salesforce Developer

I studied in a bootcamp, it was provided by Plataforma5 in association with CloudGaia who in 4 months provided us with tools to learn about Salesforce Platform, Flow Builder, LWC, SOQL, DevOps, Apex and agile methodologies.

2023 - 2023
Salesforce Associate

Salesforce Associate Certification, you can check it in my trailblazer account: https://www.salesforce.com/trailblazer/lfuentes

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

French

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

My Hobbies

    Languages, I love to learn new ways to communicate with people, am still studying english since kinder garden to improve my everyday language, and started french a year ago as a third tongue.

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