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Luise V.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Colombia
I’m available for a long-term job

I am a customer service expert with 4 years of experience

I can work as a
  • Customer Support
Full Time
Dollar icon $1000 /Month

I accept:
    • PayPal

This profile has not been socially verified yet
Luise is a morning Bird and wants to work during America/Bogota Time

About me

    Graduated in International Relations with four years of experience in customer service with abilities in communication in different languages, such as English, Spanish, and Portuguese. I worked for a company called... More

Skills

Customer Service & Admin Support

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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5 of 5
Administration
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4 of 5
Phone Support
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5 of 5
Research
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5 of 5
Admin Support
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4 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
CRM
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4 of 5
Social Media

Instagram
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4 of 5
Social Media
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4 of 5

Experience

Company logo
2018 - 2022
Sitel
Customer service representative

My role was to help customers with their queries and complaints through phone support (inbound and outbound calls) and email support (through Salesforce and Outlook).

Education

2016 - 2017
Université Jean Moulin - Lyon III

After graduating in International Relations in Brazil, I studied a Post graduation in France in Management of International Programs for NGOs and International Organizations. The main subjects were: Intergovernmental programs and systems; Strategy of communication in organizations; Analysis and project management).

Certifications & Courses

2012 - 2012
Cambridge English: Advanced (CAE)

Cambridge English: Advanced (CAE): result obtained was C1.

2015 - 2015
TCF - Test de Connaissance de Français

TCF - Test de Connaissance de Français: result obtained was B2.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Portuguese

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

French

Overall skills: Intermediate
Written Level: Beginner
Spoken Level: Intermediate

My Hobbies

    I love traveling, learning new languages and doing volunteer work with projects that I can contribute with my knowledge. My aspirations are to grow as a person and as a professional by helping others with my skills... More

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