Customer Care Representative
Hello, my name is Esmeralda, I’m currently studying at SNHU online for a bachelor in Data Analytics. I have 3+ years of experience with customer service, I previously worked in Walmart under the department of... More
In my previous role at Walmart’s Online Grocery Pickup (OGP) department, I provided customer service and resolved customer issues efficiently and professionally.
One of my best experiences at Walmart was helping a stressed customer find the perfect gift. Their gratitude reminded me how great service can make a difference and made my job feel rewarding.
I keep a good balance in my life by working out regularly, which helps me stay energized and focused, and reading books, which keeps me learning and thinking critically. These habits help me stay sharp and give my... More
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