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Diana V.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Colombia
I’m available for a long-term job

I am a Virtual assistant, customer care oriented with 4+ years of experience

I can work as a
  • Virtual Assistant
  • Human Resources
Part Time
Dollar icon $600 /Month

I accept:
    • Wire Transfer
    • PayPal

This profile has not been socially verified yet
Diana is a night Owl and wants to work during America/Bogota Time

About me

    Customer care representative with 4+ years of experience on the field, familiar with major CRM software; wide experience handling inquiries and complaints; Certified in customer service and soft skills. I have... More

Skills

Communication

I have experience with different communication tools such as Slack, and also with video-conference apps like Zoom or MeetingManager

Loom
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Zoom
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5 of 5
Skype
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3 of 5
Slack
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5 of 5
Customer Service & Admin Support

In my years of experience I've had the opportunity to use different apps and tools at different sort of levels, this gave me some skills in general customer service.

Email Support
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4 of 5
Customer Support
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5 of 5
Data Entry
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4 of 5
Administration
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3 of 5
Admin Support
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3 of 5
Email Management
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4 of 5
Customer Service
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5 of 5
CRM
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4 of 5

Education

2011 - 2016
Universidad Santiago de Cali

I studied my carreer as a foreign languages teaching, here's where I improved my communication skills in English.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I am passionate about personal growth and self improvement reading, I also take a few minutes a day for meditation which helps me to relax and stay focused on my daily activities; also sharing time often with my... More

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