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Marco P.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Venezuela
I’m available for a long-term job

It help desk support, virtual assistant

I can work as a
  • Technical Support Representative
  • Help Desk Support
Full Time
Dollar icon $1000 /Month

I accept:
    • Cryptocurrency
    • PayPal
    • +2

This profile has been successfully verified with Facebook and Twitter
Marco is a morning Bird and wants to work during America/Caracas Time

About me

    Electrical Engineer with a background in customer service, technical support, and help desk operations. Trained in network systems and passionate about IT support.

Skills

Communication

I've used Skype, zoom, webex, google meet, and most of all Microsoft Teams in my previous jobs.

Google Hangouts
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3 of 5
WebEx
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3 of 5
Zoom
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5 of 5
Skype
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5 of 5
Other Tools
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5 of 5
Customer Service & Admin Support

I am proficient using office software, approaching customers, using ticket systems, granting the customer's satisfaction and following procedures according the organization

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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5 of 5
Administration
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5 of 5
Phone Support
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5 of 5
Admin Support
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3 of 5
Email Management
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4 of 5
Customer Service
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5 of 5
Photo Editing
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3 of 5
Market & Product Research
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3 of 5

Experience

Company logo
2018 - 2018
Iptel
Electrical Technician

Customer service, maintenance and repair of power plants.

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2018 - 2022
3D3Print
33 / 5.000 Resultados de traducción 3D Designer, Customer Service

I make custom 3D designs, I take care of the printing, post-processing of parts and customer service

Company logo
2015 - 2022
freelance computer technician
computer technician

I use to perform works for personal users such as PC setup, troubleshooting, programs installations, optimization, backup and restore, and network configuration

Education

2013 - 2024
La Universidad del Zulia

Electrical engineer, with advanced knowledge in electronic systems, reading and designing circuit diagrams, programing, and power flow study.

Certifications & Courses

2016 - 2016
Reparacion de Computadores

Computer maintenance and repair course

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I love the technology innovations, I use to do free courses and read articles on internet that helps me grown as a IT professional

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