I'm an administrative assistant, focused on commercial assistance activities
I majored in Business Administration in college, worked for a multinational and for tourism companies in Brazil. For foreign companies as an independent contractor, I have experience as a virtual assistant and... More
Customer service, problem solving in different languages, ability to learn new activities quickly and easily, ability to find solutions in pressure situations
Providing customer service and selling different tours online Controlled the media side of the company's website, such as the flow of visits from potential clients on a weekly basis
Resolving customer complaints with professionalism and empathy Using HubSpot software for efficient customer data management. Analyzing customer feedback for improvements
I help clients choose desktops/laptops for day trading, send quotes, call to understand platforms and monitor needs, and respond to emails to clarify questions and guide decisions.
I'm passionate about national and international soccer, and I spend my time studying new technologies that can increase the efficiency of my work.
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