Customer Service | Virtual Assistant| Community Manager
I am a 4-year professional in the workplace. I have worked in different industries in the roles of Customer Service, Translator, Teacher and Community Manager. Now I want to work as a Virtual Assistant to increase... More
I have used them mostly for job or client interviews as well as routine meetings. In the case of the slack is for better communication with my coworkers and boss.
I know how to use these tools in a basic way that allows me to meet my objectives with the client.
- Clarify doubts, complaints and comments. - Create a team that accompanies customers. - Detect opportunities for improvement. - Retain customers. - Understand what customers need
-Strategy designing - Community management - Customer service - Copywriting - Web analytics -Translation Services
Approach of different strategies to make the client's services more well-known in order to increase the client's client database.
Translation of documents for the content of a tourism company's website.
I obtained my degree in Modern Languages minor in Business
Here's the link of my english level certification https://www.efset.org/cert/gEZ7cG
My 2 great passions are music and languages, I love to know cultures and countries through them, it's like a new dimension for me. In my free time I always seek to share with my family and friends.
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