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Maria B.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Venezuela
I’m available for a long-term job

Customer Service | Virtual Assistant| Community Manager

I can work as a
  • Virtual Assistant
  • Social Media Manager
  • Customer Support
Full Time
Dollar icon $400 /Month

I accept:
    • Other
    • PayPal
    • +1

This profile has not been socially verified yet
Maria is a morning Bird and can work anytime

About me

    I am a 4-year professional in the workplace. I have worked in different industries in the roles of Customer Service, Translator, Teacher and Community Manager. Now I want to work as a Virtual Assistant to increase... More

Skills

Communication

I have used them mostly for job or client interviews as well as routine meetings. In the case of the slack is for better communication with my coworkers and boss.

Zoom
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4 of 5
Skype
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4 of 5
Slack
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4 of 5
Customer Service & Admin Support

I know how to use these tools in a basic way that allows me to meet my objectives with the client.

Email Support
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3 of 5
Customer Support
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4 of 5
Email Management
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3 of 5
Customer Service
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4 of 5
CRM
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2 of 5

Experience

Company logo
2021 - 2022
Coachteen
Customer Service Agent

- Clarify doubts, complaints and comments. - Create a team that accompanies customers. - Detect opportunities for improvement. - Retain customers. - Understand what customers need

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2020 - 2022
Designing Media RD
Community Manager

-Strategy designing - Community management - Customer service - Copywriting - Web analytics -Translation Services

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2019 - 2022
Taskeu
Marketing Assistant

Approach of different strategies to make the client's services more well-known in order to increase the client's client database.

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2019 - 2020
Uemura
French Translator

Translation of documents for the content of a tourism company's website.

Education

2013 - 2018
Arturo Michelena University

I obtained my degree in Modern Languages minor in Business

Certifications & Courses

2021 - 2022
B2 Upper Intermediate

Here's the link of my english level certification https://www.efset.org/cert/gEZ7cG

Languages

English

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

French

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate

My Hobbies

    My 2 great passions are music and languages, I love to know cultures and countries through them, it's like a new dimension for me. In my free time I always seek to share with my family and friends.

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