Bilingual Customer Support Agent and Copywriter (Eng/Spa)
I am a mass communicator with 3 years' experience in customer support and content writing. I worked at WingTel (US phone service) as a Tech support chat/voice agent, at I Love Gifts (giftshop from Argentina)... More
Experienced in Skype, Slack and Zoom
Tech Customer Support at Wing. Voice and chat agent. Create follow-up tickets with detailed information about the issue, action taken, and next steps, with the option to send emails.
Bachelor's Degree in Mass Communication specialized in Social Development. Internships completed in radio, television, and press. SWOT analysis and development of organizational strategies for non-profit associations. Universidad Católica Cecilio Acosta (Maracaibo, Venezuela)
Online course Fundamentals of Digital Marketing provided by Google Digital Garage
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