
I am a customer service specialist, focused on problem resolution.
I am a Business Management major from University of Lima, my last 2 jobs were for insurance companies (healthcare and auto) and I had more than 20 surveys as a promoter per month
Handled an average of 60 phone calls per day from retired clients of an US healthcare company. Resolved doubts, scheduled appointments, provided information about coverage conditions
Major in Business Management, Minor in Marketing

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