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Dixmary M.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Venezuela
I’m available for a long-term job

Bilingual customer service representative

I can work as a
  • Virtual Assistant
  • Customer Support
Full Time
Dollar icon $1000 /Month

I accept:
    • Bitcoin
    • PayPal
    • +2

This profile has been successfully verified with Linkedin
Dixmary is a morning Bird and can work anytime

About me

    Passionate about delivering exceptional customer experiences, I excel in overseeing all customer interactions to ensure top-notch service and satisfaction. Tech-savvy. Proficient in Hubspot, Shopify, Gorgias,... More

Skills

Communication

Loom
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5 of 5
Zoom
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5 of 5
Slack
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5 of 5
Other Tools
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5 of 5
Customer Service & Admin Support

When I'm not answering the phone or replying to messages, I provide support with additional tasks such as research, data entry, and social media management, among others.

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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5 of 5
Administration
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3 of 5
Phone Support
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5 of 5
Research
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5 of 5
Admin Support
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3 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
Photo Editing
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3 of 5
Market & Product Research
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5 of 5
CRM
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5 of 5

Experience

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2022 - 2022
Fliqq
Chat Assistant

In this position I was in charge of the day-to-day interaction with clients, responding to customer queries promptly and accurately and identifying customer needs.

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2022 - 2023
Brinks Home Security
Appointment Setter

Part of an outbound calling campaign to generate sales.

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2023 - 2023
Messco Ontario Ltd DBA Health Alert CA
Customer Sales Representative

My responsibilities include pre sales and post sales assistance

Education

2015 - 2020
Arturo Michelena's University

I have a Degree in Modern Languages

Certifications & Courses

2024 - 2024
Build a Full Website using WordPress

While getting this certification I reinforced my skills in creating a new website for development in WordPress, editing webpage content, links, and images, and adding and organizing widgets to a webpage.

2024 - 2024
Create your ecommerce store with Shopify

While getting this certification I reinforced my skills in creating an online e-commerce store with Shopify, managing products and inventory, and managing customers and orders.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    My hobby and passion are learning about different cultures so I enjoy talking with people from different countries and expanding my knowledge about the world. That also helps me to improve my second language... More

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