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Nani O.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Colombia
I’m available for a long-term job

Economist with experience in administrative labors and customer service.

I can work as a
  • Virtual Assistant
  • Customer Support
  • Admin Support
Part Time
Dollar icon $500 /Month

I accept:
    • PayPal

This profile has not been socially verified yet
Nani is a morning Bird and wants to work during America/Panama Time

About me

    Professional in Economics and International Business with more than two years of experience in the Customer Service area. I am an organized and responsible person with the ability to solve problems creatively and... More

Skills

Customer Service & Admin Support

I have more than two years experience in customer service and I believe customer satisfaction is very important

Email Support
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3 of 5
Data Entry
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5 of 5
Administration
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4 of 5
Phone Support
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4 of 5
Admin Support
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4 of 5
Customer Service
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4 of 5
Photo Editing
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4 of 5
Design & Multimedia

Adobe Photoshop
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4 of 5
Adobe Illustrator
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1 of 5
Illustration
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4 of 5
Sketch
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4 of 5

Experience

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2020 - 2021
Teleperformance S.A.S
Customer Service Agent

Attended customers through social media platforms and by phone. Provided assistance and support to new members of the team. Provided support to the Quality team to ensure cases were correctly recorded

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2016 - 2018
Mil Mujeres Legal Services
Paralegal assistent

Provided support to customers regarding their visa status and requirements to apply. Developed knowledge in U-Visa, VAWA and DACA processes. Played an important role between supervisor and agents.

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2013 - 2014
SCEQUIN
Customer Service Agent

Developed customer care skills. Helped customers with inquiries and complaints.

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2021 - 2021
Transperfect
Transcriptionist/labeler

Two months project for Spanish audio transcriptions.

Education

2007 - 2013
Universidad Icesi

Bachelor in Economics and International Business

2015 - 2016
Kaplan Business School

Master in Business Administration. Melbourne, Australia.

Certifications & Courses

2014 - 2015
Basic English Course

Six months Basic English Course. Melbourne, Australia.

Languages

English

Overall skills: Intermediate
Written Level: Advanced
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I love to read, paint, meditate, and do excercise. I enjoy flexible and friendly environments that motivate people to express views and learn new things.

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