Economist with experience in administrative labors and customer service.
Professional in Economics and International Business with more than two years of experience in the Customer Service area. I am an organized and responsible person with the ability to solve problems creatively and... More
I have more than two years experience in customer service and I believe customer satisfaction is very important

Attended customers through social media platforms and by phone. Provided assistance and support to new members of the team. Provided support to the Quality team to ensure cases were correctly recorded

Provided support to customers regarding their visa status and requirements to apply. Developed knowledge in U-Visa, VAWA and DACA processes. Played an important role between supervisor and agents.
Developed customer care skills. Helped customers with inquiries and complaints.

Bachelor in Economics and International Business
Master in Business Administration. Melbourne, Australia.
Six months Basic English Course. Melbourne, Australia.
I love to read, paint, meditate, and do excercise. I enjoy flexible and friendly environments that motivate people to express views and learn new things.
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