Gerardo R. I am offline now
AVAILABLE TO WORK
HondurasI can do Tech Support, Sales, Customer Service (Email, Chat, Voice), Team Leader
I can work as a
- Sales And Marketing
- Customer Support
$700 /Month I accept:- PayPal
- Payoneer
- PayPal
- Payoneer
About me
4 years of experience as technical support for web-based systems, 1 year as a sales rep in a call center, (voice, Email, Chat). and 7 years as production supervisor for a call center.
Skills
Communication
I have used Skype, Teams, Slack, and Zoom to complete my regular tasks in my current job.
Customer Service & Admin Support
I have relevant experience in customer service, MS Office suite, and Sales
Experience
Psigmacorp Honduras
Tech Support
I was in charge of guiding new customers for the company on how to use a web-based system and supporting them when there was any kind of issues that prevented the full use of the platform
Startek Honduras
Engagement Coach
I have engaged in many positions for the company, I started as customer support for a mobile company, I was then promoted to Quality Advocate for 3 months and then I was promoted to my current role.
Education
Instituto Departamental Anna Bechtold.
I graduated in 2008 from High School, and since then I have been studying at the university to graduate and get my college degree, 2 years more to graduate.
Certifications & Courses
Certified Customer Service Trainer
I have been trained and certified as a customer service trainer by Service Quality Institute.
Languages
English
Overall skills: Advanced
Written Level: Intermediate
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
My Hobbies
Love to play videogames and watch soccer and get more insight about areas that I like such as last news about technology changes and I also study at college
Portfolios
Hourly Rate (USD):
$17.5
Experience:
8 years
English Level:
Advanced
Availability:
40+ hrs/month
Education:
Graduated
Currently Employed:
No
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
No
Gerardo R.
General Information
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