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Nathaly A.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon El Salvador
I’m available for a long-term job

At the moment I’m a student and a customer service agent at a call center.

I can work as a
  • Customer Support
Full Time
Dollar icon $900 /Month

I accept:
    • PayPal

This profile has not been socially verified yet
Nathaly is a morning Bird and wants to work during America/El_Salvador Time

About me

    I have been working since I am 15, I have worked in customer service as a phone agent for over five years, I also have some sell experience from working in the cellphone department at Best Buy. I am very passionate... More

Skills

Customer Service & Admin Support

I have worked in the customer service industry for a long time and have acquired the required skills.

Email Support
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5 of 5
Customer Support
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5 of 5
Phone Support
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5 of 5
Customer Service
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5 of 5
Writing & Translation

A personal hobby of mine is creative writing as well as I have provided unofficial translation services to friends and acquaintances.

Creative Writing
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4 of 5
Translation
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4 of 5

Experience

Company logo
2017 - 2020
YA Canada
Customer Service Agent

I worked here receiving calls about rebates and promotions for T-Mobile, answered customers inquiries as well as solved problems in a timely manner.

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2020 - 2021
Concentrix
Customer Service Agent

Helped customer by providing information about their vehicle warranties, made adjustments when necessary as well as troubleshooted problems with customers.

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2021 - 2023
Telus International
Customer Service Agent

Provide accurate billing information to customers in a timely manner, help customers with customer service inquiries as well as manage monetary adjustments for customers when necessary.

Education

2018 - 2019
University of Windsor

started a major but had to drop out due to financial issues

2022 - 2023
Universidad José Simeon Cañas

current English as a second language majors.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I love reading and writing, language learning, I am a huge people person and love to learn from people.

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