I am a customer service agent with more than a year of experience.
I have a bachelor's degree, I mention mathematics and technology, I did a technician in auxiliary secretarial. I took a basic and intermediate Excel workshop course and a leadership course.
From my position, I was in charge of providing customer service through communication platforms such as: emails, phone calls and text. She was also in charge of the area of computer science.
I was in charge of providing customer service and meeting their needs. I developed my attention skills in this position and I had goals every month I always exceeded them.
During my last 3 years of secondary education I focused on the area of mathematics and technology, which I developed through outdoor activities as an activity within the classroom where we work as a team to achieve each goal and also individually to challenge ourselves.
During my certification, I learned the basic functions of secretary/assistant and then I was able to perform them by applying them in a job.
I learned most of Excel formats and developed my calculation skills.
I like to learn, do everything I learn and read. My hobbies are reading and researching to nourish myself more.
Hire the Best Remote Workers Across Latin America