Onesha D. I am offline now
AVAILABLE TO WORK
ChileI am a Customer Service Agent with over 3 years of experience
I can work as a
- Virtual Assistant
- Customer Support
$800 /Month I accept:- Payoneer
- PayPal
- +1
- Payoneer
- PayPal
- +1
About me
I have a wealth of experience in customer service, including handling inbound calls, emails, and texts. I excel in high-pressure situations and have worked with top-rated clients. I welcome constructive criticism,... More
Skills
Customer Service & Admin Support
I have been in the industry for over 3 years and so i have developed a lot of valuable skills that make me more than competent to assist my customers.
Email Marketing
I have been in the industry for over 3 years and so i have developed a lot of valuable skills that make me more than competent to assist my customers.
Experience
Teleperformance
Billing Agent
1. Answer inbound calls to explain customer’s bill. 2. Respond to inquiries about additional plans. 3. Reconnect service disruptions due to delinquent fees. 4. Transfer to departments for payments
Conduent
Brand advocate
1. Answered incoming calls to refill customer prescriptions. 2. Make outbound calls to doctor's offices for prescriptions. 3. Responded to emails from over-the-counter patients
VXI
Retention Sales Agent
1. Answered a high volume of inbound calls to retain customers 2. Provide information on available plans and promotions 3. Assist with waiving early termination fees and reconnecting Internet service
Education
Tivoli Gardens High School
I did General studies at this school.
Certifications & Courses
Diploma
I obtained a diploma when leaving high school
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner
My Hobbies
I like to play games that allow me to think outside the box, I am very passionate about assisting people in any way I can, and I also like doing my e-commerce business in my spare time which also includes providing... More
Hourly Rate (USD):
$6.67
Experience:
3 years
English Level:
Advanced
Availability:
120+ hrs/month
Education:
Graduated from high school
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Onesha D.
General Information
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