My profession is based on Customer Service, Associate Support, and Data entry.
I am currently in college studying Software Engineering in a local university. From 2019-2023, I've been working as a customer service representative and from 2024 until now I've been working as a specialist part... More
In my position for Customer Service Agent, I provided billing and technical support to customers directly in phone calls.
In this position, I provided assistance to members of an insurance company in they claims, provided billing solutions for our members. We used CRM as out main tool.
In this position I am currently providing support to Level I associates to a mobile gaming company. Additionally, I participate in special projects that require a lot of data entry and data analysis.
At Lincoln Institute I learned to use technology to my advantage and always be at the forefront since they are very good at educating when it comes to the use of technology, I have also learned graphic design.
At Abundant Life Christian School I have learned the English language proficiently and I have learned basic knowledge of mathematics, computers and different cultures.
Today I am studying at CEUTEC University where I study Systems Engineering.
My hobbies are gaming, one of my passions is technology, and always be up to learning something else.
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