Pamela R. I am offline now
AVAILABLE TO WORK
Dominican RepublicBachelor's degree in BA. Over 5 years of experience as a sales and CS trainer.
I can work as a
- Sales And Marketing
- Customer Support
- Admin Support
$900 /Month I accept:- Other
- Wire Transfer
- +1
- Other
- Wire Transfer
- +1
About me
Over 5 years of experience training personnel in the Call Center industry in sales and customer service. I have experience training in sales of electricity services, pest control services and telecommunications. I... More
Skills
Communication
I have experience using Slack for internal communication in the company, as well as Skype and have good handling of Zoom for meetings.
Customer Service & Admin Support
All of my years in the field allowed me to learn and have a very good handling of all this tools.
Experience
Data Vimenca
Trainer
Train new sale and CS agents in Telecommunication services. Responsibilities included conducting skills gap analysis, preparing learning material and evaluating results after each training session.
Data Vimenca
Inbound Customer Service and Sales Representative
Responsible for assisting customers with all inquiries in regards to their telecommunication services, as well as process the sales. Process refunds and a variety of requests related to the service.
Compare Foods
Cashier
In charge of scanning and charging the customers with the different payment methods such as credit cards, checks, cash. Report the day. Exchange and application of coupons and government subsidies.
Data Vimenca
Customer Service Representative
In charge of providing assistance by phone to Western Union's customers processing money sending and receiving transactions. Provide information and customer support related to the services offered.
Education
Universidad Abierta Para Adultos
Bachelor's Degree in Business Administration. It allowed me to develop the business and management competencies needed to have a successful career either in multinational corporations or with my own company. Completed the curriculum in December 2021. Formal diploma will be provided in my graduation June 2022.
Politécnico Padre Zegri
High School Diploma with certificacion in Accountant and Finances.
Certifications & Courses
Results-oriented Team Management
Development and strengthening of the social, technical and personal skills necessary to be able to coordinate and develop results-oriented teamwork efficiently and effectively in any organizational environment
Certification in Entrepreneurship
Development of skills and competencies such as competitiveness, management skills, decision-making, leadership, negotiation skills, empathy and innovation.
Flight Attendant License
Flight Attendant License from the Dominican Institute of Civil Aviation (IDAC)
Professional Airline Agent
Assist passengers with check-in, issues with tickets, provide flight information, check baggage and solve ticket-related travel problems. At the gate: check boarding passes, upgrade seats and reissue tickets when a flight is overbooked
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
My Hobbies
My goal is to keep developing myself professionally. I am truly passionate about helping others and being part of their success. I love traveling. I have visited several countries and I definitely love getting to... More
Portfolios
Hourly Rate (USD):
$5.63
Experience:
6 years
English Level:
Advanced
Availability:
160+ hrs/month
Education:
Graduated
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Pamela R.
General Information
Hire the Best Remote Workers Across Latin America
What makes us the best?
- Free Job Posting*
- Verified Worker Profiles
- Money-back Guarantee
- Live Support