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Patricia M.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Honduras
I’m available for a long-term job

Customer Service Representative with 7 years of experience in giving 100% C Sati

I can work as a
  • Admin Support
Full Time
Dollar icon $700 /Month

I accept:
    • Wire Transfer

This profile has been successfully verified with Linkedin
Patricia is a morning Bird and wants to work during America/Phoenix Time

About me

    My immediate goal is to secure a position at a company lwhere I can continue to grow and improve myself both personally and professionally. I enjoy challenges and look forward to opportunities where I will be able... More

Skills

Communication

Loom
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5 of 5
Zoom
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5 of 5
Skype
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5 of 5
Customer Service & Admin Support

I was promoted after 3 months to customer service Support 2

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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5 of 5
Phone Support
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5 of 5
Research
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5 of 5
Admin Support
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5 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
Photo Editing
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5 of 5

Experience

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2014 - 2020
Startek
Customer service representative

Evaluated customer information to explore issues, develop potential solutions and maintain high quality service. Maintained and encouraged customer loyalty through the courteous and efficient resoluti

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2020 - 2020
Concentrix
Agent Advisor and tech support

Documented all support interactions in the system for future reference. Provided on-call support for critical HP printer issues related to web service, enrollment, and printing.

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2020 - 2021
Alorica
Customer service representative

Process appointments with homeowners and vendor service providers according to company policies. Determine coverage under the plan and effectively communicate the appropriate course of action.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I like to learn or research more about the role that I'm doing and the company I work with. I like to leave how to solve technical issue saerxhin for tips in internet.

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