banner
worker img

Paulina G.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Mexico
I’m available for a long-term job

Hospitality and Business Manager with experience in Customer Service

I can work as a
  • Customer Support
Full Time
Dollar icon $1000 /Month

I accept:
    • Wire Transfer

This profile has not been socially verified yet
Paulina is a night Owl and wants to work during America/Mexico_City Time

About me

    Studied Hospitality Management at Universidad Panamericana de Guadalajara. Training in Hospitality and Butler by the British Butler Institute. 4 year experience at Customer Service for SHOWA Mexico international... More

Skills

Customer Service & Admin Support

Excellent at Customer support both in English and Spanish. Handle situations with grace.

Email Support
(*)
(*)
(*)
(*)
(*)
5 of 5
Customer Support
(*)
(*)
(*)
(*)
(*)
5 of 5
Data Entry
(*)
(*)
(*)
(*)
(*)
5 of 5
Administration
(*)
(*)
(*)
(*)
( )
4 of 5
Phone Support
(*)
(*)
(*)
(*)
( )
4 of 5
Research
(*)
(*)
(*)
(*)
( )
4 of 5
Admin Support
(*)
(*)
(*)
(*)
( )
4 of 5
Email Management
(*)
(*)
(*)
(*)
(*)
5 of 5
Customer Service
(*)
(*)
(*)
(*)
(*)
5 of 5
Photo Editing
(*)
(*)
( )
( )
( )
2 of 5
Market & Product Research
(*)
(*)
(*)
( )
( )
3 of 5
CRM
(*)
(*)
( )
( )
( )
2 of 5
Writing & Translation

Communicated and translated important business information for the SHOWA's Latin American Sales Team

Web Content Writing
(*)
(*)
(*)
(*)
( )
4 of 5
English Translation
(*)
(*)
(*)
(*)
( )
4 of 5
Editing
(*)
(*)
( )
( )
( )
2 of 5
CopyWriting
(*)
(*)
(*)
(*)
( )
4 of 5
Article Writing
(*)
(*)
( )
( )
( )
2 of 5
Blogging
(*)
(*)
(*)
(*)
( )
4 of 5
eBooks Writing
(*)
(*)
( )
( )
( )
2 of 5
Editing and Proofreading
(*)
(*)
(*)
( )
( )
3 of 5
Technical Writing
(*)
(*)
(*)
( )
( )
3 of 5
Academic Writing
(*)
(*)
( )
( )
( )
2 of 5
Ghost Writing
(*)
(*)
(*)
( )
( )
3 of 5
Creative Writing
(*)
(*)
(*)
(*)
( )
4 of 5
Spanish Translation
(*)
(*)
(*)
(*)
( )
4 of 5
Writing
(*)
(*)
(*)
(*)
( )
4 of 5
Translation
(*)
(*)
(*)
(*)
( )
4 of 5
Content creation for Social Networks
(*)
(*)
(*)
(*)
( )
4 of 5
English Copywriter
(*)
(*)
( )
( )
( )
2 of 5
Spanish Copywriter
(*)
(*)
(*)
(*)
( )
4 of 5

Experience

Company logo
2018 - 2022
SHOWA
Purchase Order Manager and Customer Service

Part of the SHOWA's Latin America Sales Team, I provided support to customer's with their purchase orders, shipments, payments and export-import documents and also to the Territory and Sales Managers.

Education

2016 - 2020
Universidad Panamericana de Guadalajara

Business management with an approach on the human being (hospitality). Our purpose in the industry is to create a customized service in order to provide the best experience!

Certifications & Courses

2017 - 2017
Hospitality and Butler

Training by the British Butler Institute. Focused on Luxury Customer Service.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Italian

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

My Hobbies

    I love cooking and baking, have been designing cakes just for fun for a long time! Love anything that relates to the arts, I paint and sculpt and I reflect that in my cake creations. I enjoy working out, specially... More

Report icon
To directly report workers that may violate Pros Marketplace's Terms of Service or Policies.Although we verify and confirm every remote worker profile this could happen and this feature is specifically designed for reporting remote workers that may be fraudulent,spam,fake, or inaccurate..