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Paula Camila G.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Colombia
I’m available for a long-term job

Scheduling coordinator | Medical records coordinator| Medical referrals clerk |Administrative Assistant/|Customer service representative| Virtual Assistant.

I can work as a
  • Virtual Assistant
  • Customer Support
  • Administrative VA
Full Time
Dollar icon $800 /Month

I accept:
    • PayPal
    • Payoneer
    • +2

This profile has been successfully verified with Linkedin
Paula Camila is a morning Bird and can work anytime

About me

    Administrative Assistant with a strong background in customer service, scheduling appointments, and coordinating medical referrals. Proficient in managing insurance authorizations and maintaining accurate,... More

Skills

Accounting

Bookkeeping
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5 of 5
Accounting
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4 of 5
Communication

Google Hangouts
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5 of 5
Loom
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5 of 5
Zoom
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5 of 5
Skype
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5 of 5
Slack
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5 of 5
Other Tools
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5 of 5

Experience

Company logo
2018 - 2020
Corporación Parque explora
Science communicator

GENERATE MEMORABLE CONVERSATIONS AND EXPERIENCES WITH VISITORS AROUND SCIENCE AND TECHNOLOGY TOPICS. GUIDE CORPORATE, SCHOOL, AND OTHER TYPES OF AUDIENCES THROUGH MUSEUM SPACES.

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2020 - 2021
Konecta
Customer Service Support

ADVISE CUSTOMERS AND USERS THROUGH CHAT. SOLVING PROBLEMS, REQUIREMENTS, QUESTIONS AND COMPLAINTS OF USERS AND CUSTOMERS. PROVIDING A RESPECTIVE, COMUNICATIVE, AND AFFORDABLE COMMUNICATIVE EXPERIENCE.

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2023 - 2023
Fusion BPO
Project Advisor

Make assertive connections between services and providers. Investigation, verification and processing of quotations . Solve problems, requirements, doubts and complaints from users and customers.

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2023 - 2024
Notepal
Content Graphic Designer and marketing

Design the visual content of the educational lessons offered by Notepal, considering different ages, subjects, topics and approaches .

Education

2020 - 2022
Universidad de Antioquia

Student of special education, fifth semester.

Certifications & Courses

2021 - 2022
English certification

English proficiency certificate B2 ITEP

2022 - 2022
Design Thinking: Problem Definition UTEL

Documented the characteristics, capabilities, competencies, expectations and sentiments of your primary users. Performed the creative convergence process to detail your definition of the design challenge and your target audience in depth. Researched and built the necessary documentation .

2022 - 2022
Design Thinking Solution Definition UTEL

created the guidelines and guidelines for design, tone and voice of the content of the solution.Applied information architecture tools and techniques to organize content and tasks to make them more accessible and easier to find for future users. Created User Journeys for each task and person .

2022 - 2022
Design Thinking: Creativity UTEL

Performed the creative divergence process to explore and document ideas in the form of paper sketches. Applied the third phase of Design Thinking, ideation, and how to use creativity techniques in the UX/UI design process. Performed the convergence process to choose the best ideas for the project.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    Passionate about science, for continuous learning. At the moment my hobbies are user experience design and programming. I enjoy walking, bird watching, swimming, traveling and watching movies.

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