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Angelica P.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Mexico
I’m available for a long-term job

Written costumer service (backoffice)

I can work as a
  • Customer Support
Full Time
Dollar icon $600 /Month

I accept:
    • Wire Transfer
    • PayPal

This profile has not been socially verified yet
Angelica is a morning Bird and wants to work during America/Mexico_City Time

About me

    Backoffice in costumer service via chat and email to provide customers a better experience. Written skills to manage specialized platforms such as zendesk

Skills

Customer Service & Admin Support

Experience managing Zendesk

Email Support
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4 of 5
Customer Support
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3 of 5
Research
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4 of 5
Email Management
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3 of 5
Customer Service
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3 of 5
Social Media

Community Management
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3 of 5

Experience

Company logo
2021 - 2022
Teleperformance
Bilingual agent (written)

Backoffice at costumer service for a financial institution in disputes department (hired under a third-party call center) I did select macros according to the user's necessities to provide answers.

Languages

English

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Beginner

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Korean

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

My Hobbies

    I like to read a book every time I get time to do it, and I'm also passionate about learning languages

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