Written costumer service (backoffice)
Backoffice in costumer service via chat and email to provide customers a better experience. Written skills to manage specialized platforms such as zendesk
Experience managing Zendesk
Backoffice at costumer service for a financial institution in disputes department (hired under a third-party call center) I did select macros according to the user's necessities to provide answers.
I like to read a book every time I get time to do it, and I'm also passionate about learning languages
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