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Rafael M.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Venezuela
I’m available for a long-term job

I have over 4 years of experience as a virtual assistant handling clients.

I can work as a
  • Administrative Assistant
Part Time
Dollar icon $600 /Month

I accept:
    • Cryptocurrency
    • Zelle

This profile has not been socially verified yet
Rafael is a morning Bird and can work anytime

About me

    I have over 4 years of experience in administrative support as a virtual assistant, where I managed transactions, maintained databases, and coordinated communication with clients. My background includes developing... More

Skills

Communication

Used communication software such as Slack, Zoom, and Skype to collaborate effectively with teams. Facilitated meetings, information sharing, and ensured smooth communication among all members.

Google Hangouts
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4 of 5
Appear.in
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2 of 5
GotoMeeting
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2 of 5
WebEx
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2 of 5
Loom
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2 of 5
Zoom
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5 of 5
Skype
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5 of 5
Snagit
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2 of 5
Slack
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5 of 5
Other Tools
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3 of 5
Customer Service & Admin Support

Delivered high-quality customer service by efficiently addressing inquiries and resolving issues. Fostered positive relationships and ensured customer satisfaction in every interaction.

Email Support
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4 of 5
Customer Support
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4 of 5
Data Entry
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4 of 5
Administration
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3 of 5
Phone Support
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3 of 5
Research
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5 of 5
Admin Support
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4 of 5
Email Management
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4 of 5
Customer Service
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4 of 5
Photo Editing
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5 of 5
Market & Product Research
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4 of 5
CRM
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4 of 5

Experience

Company logo
2023 - 2024
Military Veteran Team (MVT)
Marketing & Social Media Lead

Started as an assistant for real estate agents, then developed and implemented the marketing and social media system for the company. Led the marketing team, enhancing brand presence and engagement.

Company logo
2020 - 2022
Miami Real Estate Assistants
Virtual Assistant (VA)

Worked with real estate agents on client management, marketing, and social media. Created tailored marketing campaigns, managed content, and optimized communication processes for efficiency.

Education

2009 - 2014
Unidad Educativo Colegio Independencia

I earned my Bachelor of Science degree from Colegio Independencia, where I developed a strong academic foundation in various scientific and mathematical disciplines. During my time at the school, I honed my analytical and critical thinking skills, which have been essential for my personal and professional growth.

Certifications & Courses

2019 - 2020
Digital Marketing Specialist - CADIF1

Digital Marketing Specialist at CADIF1 Software Academy, where I acquired advanced knowledge in digital marketing strategies.

2020 - 2021
Graphic Designer - CADIF1

Graphic Designer at CADIF1 Software Academy, which provided me with skills in graphic design and visual communication.

2017 - 2018
Soft skills course - GISER Chile

Soft Skills Course at GISER Chile, which helped me develop key interpersonal skills for teamwork and relationship management.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I'm a movie buff who enjoys sharing and analyzing films, and I read a lot on various topics, enriching my perspective. In my free time, I love practicing outdoor sports and connecting with nature, which helps me... More

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