Valeria R. I am offline now
AVAILABLE TO WORK
MexicoBiological engineer and project manager with experience on CX and diagnostics.
I can work as a
- Copywriter
- Customer Support
- Project Manager
$1000 /Month I accept:- PayPal
- PayPal
About me
I practice self-management and effective communication. I work committed to quality procedures, I train people on best practices and maintain customer relationships. I ensure data availability by reporting results... More
Skills
Communication
I'm part of the LATAM CX Team that oversees the long-term planning and implementation of Customer Satisfaction Poll working with international team members constantly communicating and meeting online.
Customer Service & Admin Support
3 years of experience on Customer Support and Customer Satisfaction analysis using both Microsoft and Google Suit tools.
Experience
Roche
Clinical Application Specialist
On-field technical solutions and customer support. Agile Champion for the LATAM Customer Experience Team that oversees the long-term planning and implementation of the Customer Satisfaction Score.
Education
ITESM
Biological Engineer. Award in the synthetic biology international competition iGem for the development of a control mechanism of a plague on Mexican fields. Award for outstanding participation in the area of Human Practices and Sponsorship.
IPN
More than a hundred hours of practical cases, content and activities for laboratory diagnostics within the field of hematology. I wrote my final paper on “Impact of high clinical value tests measured with automated aggregometers”.
Certifications & Courses
Google Project Management: Professional
Understanding of key components for project development. Practical knowledge about project deliverables, satisfaction criteria, key project indicators (KPI), resource management and effective documentation with stakeholders in mind.
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
My Hobbies
I love reading and watching movies, especially detective novels. I like to be engage on my community issues that's why I'm always volunteering on migration, housing and environmental related activities.
Hourly Rate (USD):
$6.25
Experience:
4 years
English Level:
Advanced
Availability:
160+ hrs/month
Education:
Post graduated
Currently Employed:
No
Monthly Salary:
Negotiable
Looking for:
Short-term Job
Can Work Immediately:
Yes
Valeria R.
General Information
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