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Roberto L.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Nicaragua
I’m available for a long-term job

My profession is provide Customer Service and Technical support assistance.

I can work as a
  • Call Center Agent
  • Technical Support Representative
Full Time
Dollar icon $900 /Month

I accept:
    • Wire Transfer
    • Zelle

This profile has not been socially verified yet
Roberto is a morning Bird and wants to work during America/Managua Time

About me

    I’ve worked at Amazon as Customer Service Representative for 1 year. Also i’ve worked at Concentrix as Technical support advisor for 2 years

Skills

Customer Service & Admin Support

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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3 of 5
Administration
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3 of 5
Phone Support
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5 of 5
Research
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5 of 5
Admin Support
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4 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
Photo Editing
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3 of 5
Market & Product Research
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3 of 5
CRM
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3 of 5

Experience

Company logo
2021 - 2022
Ibex
Customer service representative

My role was provide customer service assistance and while i worked at this company i could improve my soft skills like empathy and create an approach with my customers.

Company logo
2022 - 2024
Concentrix
Technical support advisor

My role was provide technical support to customer who needed assistance using their products or troubleshooting issues with them what allow me to improve my technical skills like explore and guide

Languages

English

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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