Rosmary S. I am offline now
AVAILABLE TO WORK
ColombiaOperations Strategy & Planning Analyst | Junior UX/UI Designer
I can work as a
- Virtual Assistant
- UI/UX Developer
- Personal VA
$800 /Month I accept:- Other
- Wire Transfer
- Other
- Wire Transfer
About me
I am a Business and International Relations professional with a focus on virtual assistant, project management and operations optimization. I study UX/UI design, develop skills in Adobe Illustrator, Photoshop and... More
Skills
Customer Service & Admin Support
I have customer-focused skills, as my years of work experience have been all about providing excellent customer service.
Design & Multimedia
Experience
Nu Colombia
Customer service and community manager specialist
I work as a customer experience analyst in all live and secondary channels, creating the best customer experience so that all interactions are friendly, and above all human, taking this philosophy to
Nu Colombia
Operations Strategy & Planning Analyst
Developed training programs with 90% satisfaction, boosted compliance from 30% to 80%, improved Tnps by 80%, enhanced agent performance by 30%, and cut training time by 25% through strategic partnersh
Education
La Salle University
Professional in business and international relations, with a focus on social and business development through international cooperation methodologies and development of strategies to promote brands in digital environments and development of foreign trade skills.
Certifications & Courses
Politecnico Superior de Colombia
Development of skills and strategies to generate results in terms of the digital marketing environment and customer service in all its stages.
Photoshop and Illustrator
Through this course, I developed graphic design skills using Adobe Photoshop and Illustrator. I learned how to professionally edit images, create vector illustrations, and design creative projects from scratch. Additionally, we focused on practical techniques to apply these skills in crafting impact
UX/UI Development Career
Through this course, I developed essential skills in UX/UI development. I learned how to create user-centered designs, build wireframes and prototypes, and apply design principles to improve usability.
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Intermediate
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Hourly Rate (USD):
$5
Experience:
3 years
English Level:
Advanced
Availability:
160+ hrs/month
Education:
Post graduated
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Rosmary S.
General Information
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