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Shaquelle C.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Panama
I’m available for a long-term job

9 years of professional experience in customer support, writing, email, chat.

I can work as a
  • Virtual Assistant
  • Sales And Marketing
  • Customer Support
Full Time
Dollar icon $900 /Month

I accept:
    • Cryptocurrency
    • Payoneer
    • +1

This profile has been successfully verified with Linkedin
Shaquelle is a morning Bird and can work anytime

About me

    I am a seasoned professional with 9 years of experience in providing excellent customer support. Throughout my career, I have worked with reputable companies such as United Health Care, Touch Telecom, and Bet... More

Skills

Accounting

Bookkeeping
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3 of 5
Accounting
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3 of 5
Customer Service & Admin Support

I have 9 years of professional experience in customer support, and I have always excelled in my position, no matter what the task. I am a quick learner and have been able to grow within every company.

Email Support
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4 of 5
Customer Support
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4 of 5
Data Entry
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4 of 5
Administration
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4 of 5
Phone Support
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4 of 5
Research
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4 of 5
Admin Support
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4 of 5
Email Management
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4 of 5
Customer Service
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4 of 5
Photo Editing
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4 of 5
Market & Product Research
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4 of 5
CRM
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4 of 5

Experience

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2016 - 2021
Touch Telecoms Global
Sales agent

I reviewed accounts, reminded of deadlines, offered exclusive deals, resolved inquiries, and boosted sales revenue by 25%-35%.

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2014 - 2016
First Pay Loans
Collections Agent

I boosted revenue by 10%, collected outstanding balances, facilitated CCCS communication, and improved clients' financial well-being, contributing to company growth.

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2013 - 2014
Star Contact
Floor Support

Main duties include creating new accounts, settling outstanding balances, account payments account upgrades, settling issues among other duties.

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2012 - 2013
Sitel
Customer Service

Main duties include creating new accounts, settling outstanding balances, account payments account upgrades, settling issues among other duties.

Education

2008 - 2012
Silver Creek High School

I completed four years of high school in Colorado and graduated, followed by two years of college studying International Business.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I am an individual who enjoys staying active both physically and socially. In my free time, I like to take long walks on the beach to clear my mind and relax. I am also an avid reader and enjoy diving into a good... More

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