Sandra U. I am offline now
AVAILABLE TO WORK
ColombiaCustomer support assistant, BackOffice, document management
I can work as a
- Virtual Assistant
- Admin Support
$700 /Month I accept:- PayPal
- Wire Transfer
- PayPal
- Wire Transfer
About me
I am a Systems Engineer, I worked in Tigo (mobile operator) and Tissini (Retail in USA) excellent results and teamwork
Skills
Customer Service & Admin Support
Experiencia en atención al cliente, respuesta a quejas y solicitudes, escalamiento de incidencias, Backoffice y gestión documental. Atención de clientes por chat en redes sociales.
Experience
TISSINI
Communication and social media assistant
April 2020 - May 2021 First contact with the customer. Management of chat and messages from customers through social networks for sales and/or additional requests. Lead acquisition through social net
TISSINI
Sales Executive
February 2020 - April 2020 - Advice on products and business opportunity - Conversion management. - Sales entry in the information system.
TIGO
Integral Advisor
July 2019 - November 2019 - First contact with the customer. - Complete advice on mobile and home communication services. - Resolution and escalation of complaints and claims.
TIGO
Back Office Analyst - Corporate Channel
- Activation of mobile services through CRM. - Sales management, mobile and fixed portfolio for companies. - Order dispatching and tracking. - Document management
Education
Universidad Autónoma del Caribe
Professional in Systems Engineering
Certifications & Courses
Nivel II Inglés
Foreign Language Course, Universidad del Atlántico
Uso de Excel y Access
Sena's course, use of Excel and Access for the development of business administrative applications
Languages
English
Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Beginner
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
My Hobbies
I like reading, music, watching movies, learning new things. I am learning English, I like it so much
Hourly Rate (USD):
$4.38
Experience:
8 years
English Level:
Intermediate
Availability:
160+ hrs/month
Education:
Graduated
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Sandra U.
General Information
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