Gustavo P. I am offline now
AVAILABLE TO WORK
VenezuelaAdvertising and Public Relations Professional experienced in customer services.
I can work as a
- Virtual Assistant
- Admin Support
$800 /Month I accept:- PayPal
- Other
- +1
- PayPal
- Other
- +1
About me
Bilingual, organized, proactive and committed professional with over 10+ of experience in customer service. I have been working as a Team Manager up to 16 persons performing a good teamwork philosophy and... More
Skills
Customer Service & Admin Support
As a customer services professional I have the right skills to perform my work in a effective, efficient and timely manner.
Experience
Practicemed Solutions
Insurance Verifications Team Manager
Being in charge up to 16 people, receiving, coordinating and managing all insurance verifications requests and STAT orders, supervise both teams assignments, promoting teamwork.
Hotel Kristoff
Night Auditor
Checking balances, check rates applied and fix them if it's necessary, checking cashier's adjustments in general, making reports from fiscal printers and verified/report/fix an irregular issues.
Asoc Coop Vehiculo Seguro VR, RS.
Monitoring Analyst
Providing all insured customers towing service assistance in case of problems with their vehicles and reporting location and recovery of the insured car in case of robbery with 90% effectiveness.
Transporte VillaCars
Service Assistant
Optimize the coordination of ground services mainly from Chevron expatriates and/or their families, implementing customer service standards with a modern fleet of vehicles under Smith System standards
Education
IUT READIC UNIR
I'd received my degree as an Associate Degree in Advertising and Public Relations.
Certifications & Courses
Problem Resolution
Training received in order to be able to handle difficult situations or issues with clients in different situations under international standards in the hospitality industry.
Course online Service Recovery
Training received to handling situations that can be switched from a bad experiencience into a better one with the departments involved.
Guest Courtesy
Techniques provided in order to make feel warm, recognized and comfortable to every client in a respectful, formal and with a courtesy manner.
Languages
English
Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
My Hobbies
Technology, music, movies, travel, series, food, learn languages and new cultures, camping, candies, pets.
Hourly Rate (USD):
$5
Experience:
10+ years
English Level:
Intermediate
Availability:
160+ hrs/month
Education:
Graduated
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Gustavo P.
General Information
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