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Thomas B.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Colombia
I’m available for a long-term job

I'm an industrial engineer, with 3 years of experience

I can work as a
  • Sales And Marketing
  • Customer Support
  • Admin Support
Full Time
Dollar icon $800 /Month

I accept:
    • PayPal

This profile has not been socially verified yet
Thomas is a morning Bird and wants to work during America/Bogota Time

About me

    I worked more than 6 months as an Assitant QA manager, where I applied a QA process over the markets department products finding mistakes in a day to day transactions. Also I developed an automation script for the... More

Skills

Accounting

Accounting
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3 of 5
Customer Service & Admin Support

Email Support
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4 of 5
Customer Support
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5 of 5
Data Entry
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4 of 5
Administration
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4 of 5
Phone Support
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5 of 5
Research
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4 of 5
Admin Support
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4 of 5
Email Management
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4 of 5
Customer Service
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5 of 5
Photo Editing
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1 of 5
Market & Product Research
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4 of 5
CRM
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3 of 5
Load More

Experience

Company logo
2021 - 2022
24-7 intouch
Customer Service Agent

Provide customer service to the clients related to Airbnb, solving the different issues related with the threshholders, also involved in the evaluation of the agents and giving coaching points

Company logo
2020 - 2020
Citibank S.A.
Assistant QA manager

Applied a QA process over the market's department products, finding mistakes in the day-to-day transactions as per local operating procedures and Provide support to the operational processes and leads

Company logo
2016 - 2016
Studio F
Customer sales support

Supported current production needs by moving items between equipment, conveyors and staging areas and Maintained inventory by replenishing clothes supply, stocking equipment and maintaining order.

Education

2016 - 2020
Universidad Sergio Arboleda

Graduated from industrial engineer, with a diplomat in the data analysis for business management, made a curse of excel basics for data analysis and other of data visualization and dashboards with excel and cognos, with basic knowledge in python and git and github.

Certifications & Courses

2021 - 2021
IBM Excel basics for Data analyst

Course where I learned how to use Excel in an intermediate/ advance level, focused in the data analysis field.

2021 - 2021
IBM Data Visualization and dashboards

Certificate where I learned how to visualize through dashboards the analysis that was done to any kind of data.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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  • Hourly Rate (USD):
    $5
  • Experience:
    1 year
  • English Level:
    Advanced
  • Availability:
    160+ hrs/month
  • Education:
    Graduated
  • Currently Employed:
    No
  • Monthly Salary:
    Negotiable
  • Looking for:
    Long-term job
  • Can Work Immediately:
    Yes
Thomas B.
General Information
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