
Im a professional in business administration,I work in customer service.
Professional in business administration, with 13 years of experience in customer service in sectors such as: financial, social and telecommunications, in my work I have managed to solve customer problems in a short... More
With more than 10 years working in the area of customer service in person, telephone and virtual I have expanded my knowledge in tools that are essential to develop my work and as technology advances
Respond in writing and electronically to complaints filed by customers of the bank. Request input from the areas in charge of the objected product. Request adjustments in debit and credit cards
Send written response to complainants Send requests, complaints and claims from victimized citizens to the responsible areas Classify processes such as tutelas, judgments, contempt and sanctions
Contacting companies registered with the organization to inform them of the company's seminars. Send purchases orders and invoices to customers who register for events CRM database update.
Personalized customer service Clarification of energy service billing Explanation of Codensa credit as: capital credits and refinancings
When I finished high school I studied a labor technician in Business Administration in 2012 I finished it and in 2016 I began my professional studies in this career.
I like to read, travel, spend time with my family and every day be constantly learning both personally and professionally.

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