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Ursula A.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Peru
I’m available for a long-term job

My profession is to be an Administrative Assistant Receptionist, but I spent mor

I can work as a
  • Customer Support
  • Admin Support
Full Time
Dollar icon $700 /Month

I accept:
    • Wire Transfer
    • PayPal

This profile has not been socially verified yet
Ursula is a morning Bird and wants to work during America/Lima Time

About me

    My profession is to receive calls, attend to visitors or clients, giving them very good attention, receive correspondence, verify payments for services and enter them into the system for a control of expenses,... More

Skills

Customer Service & Admin Support

My experience in customer service is extensive and I like it because I learn more every day from the opportunities that come my way.

Email Support
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Customer Support
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5 of 5
Administration
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4 of 5
Phone Support
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5 of 5
Research
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5 of 5
Admin Support
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3 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
Photo Editing
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4 of 5
Project Management

I coordinated with the company that provided internet and telephony services at the request of management so they can make a decrease in the rate for reactivation of the company, brief training of the

Project Management
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3 of 5
Marketing Project Management
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1 of 5
Software Development Project Management
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4 of 5
Web Development Project Management
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1 of 5
Design Project Management
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1 of 5
Other Project Management
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5 of 5
Writing Project Management
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4 of 5
Project Coordinator
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2 of 5

Experience

Company logo
2008 - 2017
Taxi Seguro
Receptionist

My functions were answering calls from clients to request taxi service, entering the data in the system to be sent by the operator to the taxi driver, monitoring the service so that it arrives on time

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2018 - 2020
Fortel
Customer Service Advisor

Call applicants for sales executives conducting a brief interview and schedule for face-to-face interview with the psychologist in the main office

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2020 - 2022
Fortel
Customer Service Advisor

Call customers or associates to carry out a satisfaction survey to measure the attention of the Sales Executive and Officials according to the stages that the associate goes through. Carry out a surve

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2022 - 2022
New Líne Investements - Taxi Real
Receptionist - Administrative Assistant

Carry out the liquidation of the drivers through the vouchers left the day before by entering them into the Nexus system, Receive calls from potential drivers for the affiliation of their vehicle prov

Education

1992 - 1998
Liceo Naval Contralmirante Lizardo Monte

My school experience was good since the teaching was more advanced, I participated in civic events in my country winning prizes for the institution.

Certifications & Courses

2000 - 2001
Secretaria Administrativa

Certificate in the profession of administrative secretary in the Navy of Peru.

2001 - 2001
Certificado de Microsoft

Certificate in Networks for the Computer and Informatics career

Languages

English

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    My hobby is crocheting clothes, amigurumis, watching family movies, walking on the beach, reading and dancing.

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