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Valentina L.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Colombia
I’m available for a long-term job

I will perform any English-Spanish related job with over 2 years of experience.

I can work as a
  • Customer Support
  • Admin Support
Full Time
Dollar icon $900 /Month

I accept:
    • PayPal

This profile has not been socially verified yet
Valentina is a morning Bird and wants to work during America/Bogota Time

About me

    Hardworking, with experience working as a CSR. Trained in soft skills and time management with proven multitasking abilities. Committed to maintaining professional relationships with clients to increase... More

Skills

Customer Service & Admin Support

Complaint resolution Active listening and communicative skills Creative problem solving Email, chat and phone interactions experience Zendesk trained Fast learner

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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5 of 5
Phone Support
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5 of 5
Research
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5 of 5
Email Management
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5 of 5
Customer Service
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5 of 5

Experience

Company logo
2019 - 2020
OneLink
Customer service representative

Used the company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions. Cultivated customer loyalty by building trust

Company logo
2020 - 2021
Stanley Black and Decker
Customer Sevice Representative

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Offered assistance to customers, paying attention to their needs or wants

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I love traveling and meeting new people and places, learning from their culture and sharing mine as well.

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