banner
worker img

Valeria C.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Argentina
I’m available for a long-term job

I define myself as a customer service/support agents

I can work as a
  • Admin Support
Full Time
Dollar icon $800 /Month

I accept:
    • Payoneer

This profile has been successfully verified with Linkedin
Valeria is a morning Bird and wants to work during America/Argentina/Buenos_Aires Time

About me

    I´m a Tour Guide but never worked as one, besides I almost all my life worked as a booking, sales and support agent in Airlines that focus in high quality services.

Skills

Communication

I have used Skype as well as Zoom as a communication tool at work within colleagues but also for personal purposes

Zoom
(*)
(*)
(*)
(*)
(*)
5 of 5
Customer Service & Admin Support

Attention to customers with support needs on the web, offering and selling services as well as management and guidance in reimbursement always with high standards of quality and cordiality.

Customer Support
(*)
(*)
(*)
(*)
(*)
5 of 5
Data Entry
(*)
(*)
(*)
( )
( )
3 of 5
Administration
(*)
(*)
(*)
( )
( )
3 of 5
Phone Support
(*)
(*)
(*)
(*)
(*)
5 of 5
Email Management
(*)
(*)
(*)
(*)
( )
4 of 5
Customer Service
(*)
(*)
(*)
(*)
(*)
5 of 5

Experience

Company logo
2011 - 2019
Grupo Educativo Marin
Administrative and HR Assistant

Accounts and debt´s files updates, parents and personnel support. Cashier, banking and school expenses (travels, camping, maintenance financial support). Later Responsible for annual Social Security

Company logo
2019 - 2020
Norwegian Air Argentina
Customer booking support

AR/BR/US Customer Support, adding special services, passengers guidance on the website, solving any kind of trouble related to bookings, selling tickets or changes to bookings if needed. Always cooper

Company logo
2005 - 2010
TAM Línheas Aéreas
Sales agent and customer booking support

Booked and sold tickets in Sabre Native. Answered customers requires in English and Portuguese. At revenue accounting office: processed direct and BSP refunds, sales airport control

Company logo
1992 - 1998
Aerolineas argentinas y Austral
Ticket sales agent

As a sales agent booked, issued and reissued tickets in Amadeus system. Answered passengers concerns and booked special services.

Education

1984 - 1988
Nuestra Señora de la Unidad

I´ve got a degree as a Tour Guide at college

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Portuguese

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate
Report icon
To directly report workers that may violate Pros Marketplace's Terms of Service or Policies.Although we verify and confirm every remote worker profile this could happen and this feature is specifically designed for reporting remote workers that may be fraudulent,spam,fake, or inaccurate..