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Veronica A.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Ecuador
I’m available for a long-term job

I have worked in the customer service area and as an administrative assistant.

I can work as a
  • Customer Service Bilingual
Full Time
Dollar icon $700 /Month

I accept:
    • PayPal

This profile has been successfully verified with Linkedin
Veronica is a morning Bird and wants to work during Pacific/Galapagos Time

About me

    I studied international relations and political science and then I did a master's degree in public and social policy. Now I want to continue enriching my knowledge in customer service and administrative assistance.

Skills

Customer Service & Admin Support

Email Support
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5 of 5
Customer Support
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5 of 5
Phone Support
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5 of 5
Research
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5 of 5
Admin Support
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5 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
CRM
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5 of 5

Experience

Company logo
2024 - 2024
Estrella Insurance
Customer service representative

-attend calls in english and Spanish -work with CRM platforms to attend to the client with all their inquiries.

Company logo
2024 - 2024
High control group
Sales Assistant

Support in auditing reports on the quality of export flowers -Review potential customer contacts and prepare letters of introduction.

Company logo
2020 - 2020
Milimetrica
Administrative assistant

-Organize calls and monitor customer events in the company. -Develop electronic newsletters for customers -Manage customer social media networks

Education

2021 - 2023
Karlova

master in public and social policy in the karlova university in Prague

2018 - 2021
Universidad de las Americas

Bachelor's degree in International Relations and Political Science

Certifications & Courses

2024 - 2024
Customer service

Quiz about customer service topics y todo lo relacionado con el tema

2024 - 2024
Sales Assistant

Quiz about knowledge as a sales assistant

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Portfolios

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