banner
worker img

Veronica F.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Nicaragua
I’m available for a long-term job

I'm a graduate of Electronic Engineering with experience in Technical Support.

I can work as a
  • Customer Support
Full Time
Dollar icon $500 /Month

I accept:
    • Other

This profile has not been socially verified yet
Veronica is a morning Bird and wants to work during America/Managua Time

About me

    I have knowledge in computer networks, applied control, analog and digital electronic, radio communications. I've worked at Saballos Maquinarias S.A. reviewing, diagnosing, installing and repairing equipment such... More

Skills

Customer Service & Admin Support

I've provided customer service and I indicated to the clients the steps to follow to install a printer. On the other hand, I've usually worked with Google Docs, PowerPoint, Excel and Word.

Email Support
(*)
(*)
( )
( )
( )
2 of 5
Customer Support
(*)
(*)
(*)
( )
( )
3 of 5
Data Entry
(*)
( )
( )
( )
( )
1 of 5
Administration
(*)
( )
( )
( )
( )
1 of 5
Phone Support
(*)
(*)
( )
( )
( )
2 of 5
Research
(*)
(*)
( )
( )
( )
2 of 5
Admin Support
(*)
( )
( )
( )
( )
1 of 5
Email Management
(*)
(*)
( )
( )
( )
2 of 5
Customer Service
(*)
(*)
(*)
( )
( )
3 of 5
Photo Editing
(*)
(*)
( )
( )
( )
2 of 5
Market & Product Research
(*)
( )
( )
( )
( )
1 of 5
CRM
(*)
( )
( )
( )
( )
1 of 5

Education

2015 - 2021
Universidad Nacional de Ingeniería

I studied at Univeridad Nacional de Ingenieria. While I was studying here, I did some projects related to my major like: pulse meter, DNS project, electronic voltage protector. I had to be a multitaske to accomplish all the projects, exams, labs, and homework we needed to do in a short amount of time.

Certifications & Courses

2022 - 2022
Customer Engagement Specialist

I took this one-month course to acquire knowledge of how to deal with different types of customers in customer service

2021 - 2021
Networking Fundamentals

I took this course to increase my knowledge regarding computer networks since at university I had already taken this subject as part of my study plan.

2021 - 2021
Cybersecurity Fundamentals

I took this course in order to acquire knowledge to use tools to protect digital information, determining the type of solution to apply depending on the case, in addition to analyzing possible attacks and avoiding those attacks that violate the information

2020 - 2020
English for Call Centers

I decided to take this course to improve my English. I acquired knowledge about the work environment in a call center.

Languages

English

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I love reading books, learning new things, admiring nature, helping people and improving myself every day.

Report icon
To directly report workers that may violate Pros Marketplace's Terms of Service or Policies.Although we verify and confirm every remote worker profile this could happen and this feature is specifically designed for reporting remote workers that may be fraudulent,spam,fake, or inaccurate..