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Zahra M.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Venezuela
I’m available for a long-term job

Bachelor Degree in Philosophy - Customer Service and Social Media Management

I can work as a
  • Virtual Assistant
  • Copywriter
  • Customer Support
Full Time
Dollar icon $600 /Month

I accept:
    • PayPal
    • Wire Transfer
    • +1

This profile has been successfully verified with Linkedin
Zahra is a night Owl and wants to work during America/Caracas Time

About me

    Graduated in Philosophy with a Specialization in Content Marking, I have worked in companies such as Ascensores Schinlder, Corporación Vial del Uruguay, Zinli, as Service Coordinator and Customer Service

Skills

Customer Service & Admin Support

Email Support
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5 of 5
Customer Support
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5 of 5
Administration
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2 of 5
Phone Support
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5 of 5
Research
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5 of 5
Admin Support
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5 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
CRM
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4 of 5

Experience

Company logo
2022 - 2023
Zinli
Digital Care Analyst

Attend and solve incidents through RRSS and Chatbot and keep track of them. Participate in the design and implementation of strategies that improve customer care.

Company logo
2021 - 2022
Corporación Víal del Uruguay
Administrative Assistant and User Service

User attention via telephone, web, e-mail, among others, to resolve problems and information requirements on current procedures in accordance with state regulations.

Company logo
2017 - 2018
Ascensores Schindler del Perú
Service Coordinator

Administrar y controlar a través del Sistema SAP el proceso de mantenimiento y reparación de los ascensores de una cartera de clientes amplia, teniendo a mi cargo 9 técnicos (Zona Norte de Lima).

Education

2004 - 2011
Universidad Central de Venezuela

Bachelor degree in Philosophy -Graduated with honors

2021 - 2021
Crehana

Especialización en Marketing de Contenido

Languages

English

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I love writing, serving, explaining and helping clients, I am proactive and I like organization. In my spare time I read, cook, ride a bike, and practice other languages.

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