Bachelor Degree in Philosophy - Customer Service and Social Media Management
Graduated in Philosophy with a Specialization in Content Marking, I have worked in companies such as Ascensores Schinlder, Corporación Vial del Uruguay, Zinli, as Service Coordinator and Customer Service
Attend and solve incidents through RRSS and Chatbot and keep track of them. Participate in the design and implementation of strategies that improve customer care.
User attention via telephone, web, e-mail, among others, to resolve problems and information requirements on current procedures in accordance with state regulations.
Administrar y controlar a través del Sistema SAP el proceso de mantenimiento y reparación de los ascensores de una cartera de clientes amplia, teniendo a mi cargo 9 técnicos (Zona Norte de Lima).
Bachelor degree in Philosophy -Graduated with honors
Especialización en Marketing de Contenido
I love writing, serving, explaining and helping clients, I am proactive and I like organization. In my spare time I read, cook, ride a bike, and practice other languages.
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