I have a degree in Business Administration with more than 8 years of experience
Finance Operations / A/R specialist with remote B2B experience in invoicing, charge-outs, and collections. Strong in process support, reporting accuracy, and cross-team communication. Currently expanding skills in AI-assisted reporting and workflow optimization to deliver scalable operational value.
Virtual & Admin Assistant: I manage data, organize files, and support sales.
Commercial Engineer with a Diploma in Digital Marketing and extensive experience in virtual assistance, administrative control, and digital customer service. I managed the end-to-end online sales cycle for academic programs, updated customer databases, and handled administrative enrollment tracking. Additionally, I controlled online room bookings through major digital platforms, resolved customer inquiries via chat or email, and coordinated internal logistics to ensure optimal operations. Expert in Google Workspace, Notion, Excel, Canva, and CapCut, delivering high autonomy, organization, and efficiency.
Business Administrator with Customer Service and Recruitment skills
Bilingual (English C2 / Spanish native) business professional with 2+ years of remote experience supporting U.S. clients across customer service, recruitment, and administrative operations.
Virtual Assistant and Executive Administrative Operations Specialist
Professional Virtual Assistant and Administrative Specialist with more than five years of experience optimizing remote business operations and digital workflows. Expert in transforming operational chaos into transparent and one hundred percent traceable processes using Google Workspace, Notion, Trello and advanced Excel tracking. Proven track record managing high volume data analysis with one hundred percent precision, restructuring document management systems to reduce retrieval times by thirty percent and synchronizing complex executive agendas via Outlook and Slack. Specialized in asynchronous communication and integrating artificial intelligence tools to automate repetitive tasks and maximize administrative efficiency for distributed global teams.
Executive VA specialized in branding, medical interpreting, and data management.
I am a versatile Virtual Assistant with a strong background in executive support, strategic branding, and bilingual communication. I specialize in managing high-priority administrative tasks for U.S.-based clients, ensuring seamless operations through meticulous organization and proactive problem-solving. My expertise includes medical interpreting (LLS protocols), advanced data management in Excel, and professional image editing. Additionally, my postgraduate studies in Trade Marketing and Branding allow me to provide creative and strategic value to branding projects. I am dedicated to precision, whether I am handling complex financial data, coordinating client priorities, or navigating technical workflows in bilingual environments.
Operations Manager specializing in customer service and business growth
Results-driven professional with experience in operations management, customer service, business development, and administration. I currently manage a pickleball club and café, where I oversee reservations, staff coordination, inventory management, sales tracking, customer relations, and daily operations. I also have experience in real estate and financial asset management, working with bank-owned properties and client communications. I am highly organized, proactive, and comfortable working in fast-paced environments. My technical skills include Google Workspace, Microsoft Office, CRM systems, scheduling tools, and spreadsheets. I am passionate about continuous learning, process improvement, and delivering excellent customer service while helping businesses operate efficiently and grow.
Bilingual remote admin assistant, chat & CRM support.
I have over 2 years of experience as a Bilingual Administrative Assistant in fully remote environments, supporting major companies across Latin America. At Marathon Bolivia, I handled multi-channel support via chat and phone, ranking number 1 on the team with an 80 percent NPS score and processing over 400 cases monthly. At Tigo Guatemala, I managed inbound chat support for mobile and residential internet customers, consistently exceeding KPIs over a full 12-month contract. At Movistar Uruguay, I provided chat-based customer assistance while maintaining accurate CRM records. Across all roles I demonstrated strong organizational skills, professional bilingual communication, and the ability to work independently. I am also an advanced daily user of AI tools including ChatGPT, which I apply t
Executive assistant supporting operations and customer service.
I am an Administrative and Marketing professional with experience in customer service, executive support, and student recruitment. I have worked as an Executive Assistant and Marketing Assistant, managing schedules, coordinating tasks, and supporting outreach campaigns. I have experience with CRM systems, Google Workspace, Microsoft Office, and digital communication tools. My key skills include organization, time management, client communication, and problem-solving. I have contributed to student recruitment projects, successfully guiding applicants through processes and improving client experience.
financial engineering and public accounting
Travel, read a good book, stay informed about finances and changes in what's happening in my country with companies and in other countries, watch movies, check out the news.
I have 10 years of experience in different administrative areas
Neida Susana Garcia Ortega is a professional with a Bachelor's degree in Business Administration, with experience in accounting, administrative support, and credit advisory roles.