43 workers recommended for you

Experienced virtual/remote assistant and customer support professional with a focus on providing high-quality service and attention to detail. Skilled in English and Spanish with strong writing abilities and adaptability to challenging situations.

Over the past decade, I've gained extensive experience in roles such as Customer Support, data entry, tech support, social media management, and personal/executive assistant. I've worked with diverse teams and projects, making me a highly trustworthy and engaged professional.

I'm Katherine Zelaya from Nicaragua, I've been working with international companies around 8 year's, as a customer service representative, sales agent, Retention support, Team manager, risk investigator and now as a executive - virtual Assistant.

As an accountant technician I have applied my knowledge working for Hotel Crowne Plaza Managua moving after a couple of years into the BPO industry to build a strong customer service foundation, combined with my soft skills to jump into freelance market to offer my services and expertise.

Virtual Assistant with over 10 years of experience supporting US & Canadian teams, CRM coordination, and administrative operations. Background in the BPO industry and real estate as an Appointment Setter, with strong communication, organization, and client relationship skills.

I began my professional journey as an Administrative Assistant for the local newspaper, where I honed my organizational and communication skills. I advanced to the role of Office Administrator at a consulting firm, gaining valuable experience in managing operations and supporting business growth.

Started as a customer service agent for 2 years, since then been developing different roles like tecnical support agent, administrative assistant in a Law firm, Medical VA for a gastroenterlogy clinic and personal VA for an insurance company.

Strategic Quality Analyst Manager and Technical Operations Specialist with extensive experience in remote quality monitoring, behavioral analysis, and technical support. Proven track record of leveraging data-driven insights to boost conversion rates and elevate customer satisfaction (CSAT) scores. Expert at bridging the gap between technical troubleshooting and high-level quality frameworks, while collaborating cross-functionally to align operational performance with organizational growth.

I am an Executive Virtual Assistant with experience supporting business owners and remote teams with administrative and customer service tasks. My experience includes calendar and inbox management, appointment scheduling, customer support, CRM updates, lead follow-ups, data entry, document organization, and workflow coordination. I have worked with email, phone, and chat communications while maintaining professionalism and attention to detail. I am proficient with Google Workspace, Microsoft Office, Calendly, Canva, Slack, Zoom, and CRM platforms. I am known for being organized, reliable, proactive, and committed to helping businesses stay efficient and well organized.

Experience as a customer service agent and subject matter expert for a All-in-one POS company, brief management experience within the same company and curretly working as a Virtual Assistant/Customer service agent role