5 workers recommended for you

Bilingual Risk investigator and Customer Service, with proven experience Investigating and analyzing transactions to identify potential fraud, risk, or suspicious activity, Supporting customers via chat, email, and phone, Maintain high quality, accuracy, and customer satisfaction standards. Adept at using multiple CRMs and dialer systems.

Bilingual Technical Support Specialist with experience providing remote assistance to U.S.-based customers for internet, cable, and phone services. Skilled in troubleshooting connectivity issues, configuring modems and routers, resolving hardware problems, and guiding customers through installations and technical processes. Experienced working with CRM and ticketing systems while meeting KPIs and SLAs in fast-paced environments. Strong communication, problem-solving, and customer service skills with the ability to efficiently handle technical incidents and deliver high customer satisfaction.

Experienced Appointment Setter proficient in scheduling meetings, Customer Service VA skilled in assisting clients, and detail-oriented Administrative Assistant with strong organizational skills.

Growing in both management and finance departments as well as leadership in customer service for the past 10 years

I studied Conversational English and I'm currently studying a certificate in Social Media Marketing at Brigham Young University.