I have more than 5 years of experience in the BPO industry
Born in Ciudad Ojeda, Zulia State, Venezuela, on May 24, 1989, I have lived in Colombia for the last nine years. I am a proactive, responsible professional who values teamwork, continuous improvement, and reaching goals through efficient, collaborative work.
auditor,invoice reconciliation, discrepancys
Motivated and detail-oriented Accountant with strong analytical skills and a solid foundation in financial principles. Eager to contribute to organizational success while continuing to grow professionally in the accounting field.
Experience in internal controls, process auditing, and inventory control.
Industrial Management Professionalwith experience in internal controls, process auditing, risk management, and the implementation of control frameworks aimed at strengthening operational efficiency and organizational compliance. Experienced in inventory control, asset management, cost control and monitoring, process optimization, and performance indicator analysis to support strategic decision-making. Additionally, I have experience in customer experience management and the development and implementation of sustainability initiatives, contributing to the creation of more efficient, responsible, and people-centered processes.
Engineering project manager, SST oversight, GIS management.
Graduated as a Business Administrator from the Iberoamerican University Corporation with a solid 10-year background as an Occupational Health Professional Technician, specialized in the construction sector, electrical risk, and Occupational Health and Safety (OHS) oversight. With extensive work experience, I can offer a strategic managerial vision backed by hands-on practice in operational management, risk mitigation, process control, and decision-making in high-demand environments. I have advanced skills in using office tools, preparing technical/administrative reports, leading teams, and optimizing resources.
Expert medical auditor in claim denials, quality, and clinical relevance.
Auditor specialized in quality management in health and medical billing control. I have a solid track record in the evaluation of clinical relevance, reconciliation of claims, and optimization of institutional processes under patient safety standards. My experience includes designing improvement plans and standardizing care pathways. I am passionate about transforming audit data into strategic solutions that strengthen the operation and quality of health services.
Backoffice agent, support and data entry
I am an experienced professional with a strong background in KYC/AML processes, customer service, client retention, billing support, and policy auditing. Throughout my career, I have developed excellent analytical, problem-solving, and communication skills, ensuring compliance with regulatory requirements while delivering outstanding customer experiences. I am committed to maintaining high standards of accuracy, efficiency, and professionalism in every role I undertake.
Public Accountant with over fifteen years of audit experience
Public Accountant, Master's in Engineering Management and specialist in assurance and internal control, with over fifteen years of experience leading financial, operational, and compliance audits. Solid experience in the industrial, commercial, services, and construction sectors, with demonstrated skills in the strategic management of internal control evaluation to mitigate risks.
inventory analysis, goal achievement, and personnel management
Business Management Technologist with over 10 years of experience leading the administrative and commercial operations of retail outlets and distribution centers. Expert in meeting sales targets, customer loyalty in the Coffee Region, and comprehensive inventory management.I possess advanced skills in process auditing, accounting software , and data analysis for strategic decision-making.
Admin & Quality Auditor. Experienced Team Leader, Mentor & Process Monitor.
I am a Foreign Languages graduate with a solid professional background in administrative management and leadership. Throughout my career, I have successfully transitioned into key corporate roles, including Administrative Agent, Quality Analyst, and Mentor. As a Team Leader and Supervisor, I have been responsible for monitoring complex procedures, maintaining precise records, and ensuring operational excellence through quality auditing. My academic background in English combined with my leadership experience, allows me to manage teams and processes with a high level of communication and strategic oversight. I excel at mentoring staff, optimizing workflows, and maintaining rigorous quality standards.
Managed and secured sensitive HIPAA-protected data using FileVine and DialPad, m
Bilingual Executive Virtual Assistant and Customer Success Expert with a technical background in Cybersecurity. Proven expertise in providing high-level support within Legal and Medical sectors, managing high-stakes administrative workflows, and ensuring 100 percent data integrity. Adept at leveraging digital security protocols to protect executive operations while optimizing productivity.