Costumer services and I had to help people out with their problems and concerns
Strong communicator with proven experience working directly with customers, understanding their needs, resolving concerns, and supporting sales objectives. Additional experience in technical troubleshooting and maintenance through one year as a pool service mechanic. Comfortable working independently in remote environments and using technology, Microsoft Excel, and AI tools.
Bilingual support professional with call center, admin, and research experience.
Bilingual English-Spanish professional with experience in customer support, admissions, high-volume calling, CRM follow-up, and international research. At UPSA, I handled 70+ inbound and outbound calls per day, including cold calling, followed up with prospects by phone, WhatsApp, and email, and contributed to a team that exceeded its enrollment target by 26 percent. As a Research Assistant, I conducted and supported about 25 qualitative interviews, provided live English-Spanish interpretation, transcribed interviews, and organized research data. I also completed a psychology internship involving structured interviews, confidential documentation, and data organization. Skilled in Google Workspace, Excel, Canva, and AI tools.
I have experience being a customer service and answering service agent.
I worked as an English teacher at First Class Institute as well as a cashier and customer service agent at an ice cream store. I'm currently working at Answering Service Care developing skills constantly, knowledge about different companies in the US of different sources. I can handle inbound and outbound calls effortlessly and I'm very determined
I'm a commercial engineer and I worked in sales, customer service, and VA
I am a high-performing Sales rep and VA with extensive experience working with a diverse client base and delivering exceptional results. I am skilled in managing client relations (CRM), proficient in Microsoft Office, and adept at social media management across platforms like Facebook, YouTube, Instagram, Twitter, and LinkedIn.
My work experience is born from kitchen and expanded to virtual knowledge
Experienced Call Center Agent with exceptional communication skills and a proven track record of providing high-quality customer service. Proficient in handling high call volumes and resolving customer issues efficiently. Adept at multitasking and working in a fast-paced environment.
I am a proactive, responsible person, I like to contribute everything necessary.
A tourism and hospitality professional carries out planning and organizing skills to create new businesses.
Customer service and call manager.
The last company I worked for promoted me quickly because of my ease of communication when making a call and solving problems.
I am a former head of quality control at a call center and also a QA Engineer
I am a former head of quality control at a call center and also a QA Engineer. I started at the bottom position at the call center working my way up to the head of quality control. I also studied QA Engineering at triple ten and have my certification
I have experience in customer service and sales
I have worked in customer service in funeral services, real estate sales, and network marketing in the Real Estate area in my country.
Restaurant administrator
Head of textile manufacturing, restaurant manager, studies culminating in hospitality and tourism, proficiency in Word, Excel and trading