95 workers recommended for you

I'm currently in the graduation process for a Bachelor's in IT. I have been working in RRE for a year now. I have managed to excel greatly in multitasking and in lead qualifying.

I am a Remote Operations and Client Support Specialist with a background in Industrial Engineering. I have experience in insurance, logistics, and customer service, managing teams of 20+, coordinating cases for U.S. clients, and providing bilingual support. Skilled in CRM tools, Excel, and remote work efficiency

Experienced communications professional with a passion for continuous learning and growth. Skilled in both local and international work, with a focus on personal and professional development. Strong communication skills and dedication to achieving goals.

I am an experienced Intake Specialist skilled in case consultations for potential clients, customer service, and appointment scheduling. I handle high-volume inbound and outbound calls efficiently and use Salesforce to manage client information, ensuring timely follow-ups and a seamless client experience.

Professional with extensive experience in technical support, customer service, and team building. Highly skilled in managing and optimizing processes to enhance operational efficiency and customer satisfaction, specialized in streamlining workflows, improving communication channels, and coordinating tasks on digital platforms.

My name is Julio Ramirez, and I am currently a Benefits & Compensation Team Leader at TELUS Digital Central America, with a strong background in human resources, legal compliance, and case management. In my current role, I oversee employee benefits programs, ensure compliance with labor regulations, and support the full employee lifecycle while managing complex employee cases that require detailed analysis and resolution. Earlier in my career, I held roles focused primarily on case management, including handling intake processes, evaluating client eligibility, and managing cases from assessment through resolution. This experience strengthened my skills in documentation, critical thinking, compliance, and client-focused problem solving, and is complemented by my Lean Six Sigma Yellow Belt

Customer Support Specialist with over 6 years of experience handling phone, email, and ticket-based support in high-volume environments. Skilled in CRM case management, troubleshooting issues, reviewing documentation, and coordinating service appointments to ensure timely resolution of customer requests.

I am a bilingual professional (Spanish/English) with over 5 years of experience in customer service, consecutive interpretation, and contact center operations. I have worked as a Hotel Reservation Specialist, English-Spanish Consecutive Interpreter across medical, banking, and insurance sectors, and currently serve as an Account Supervisor, managing KPIs, coaching teams, and ensuring daily performance goals are met. I hold a Bachelor's Degree in Tourism Business Administration and am skilled in Microsoft Office, remote communication tools, and handling sensitive information with confidentiality.

Results-driven professional with expertise in Back Office operations and Fraud Investigation for North America. Skilled in complex billing adjustments, legal documentation validation, and risk mitigation. Proven mentoring abilities, enhancing team efficiency and operational KPIs. Expert CRM user with experience in Smart Desktop, Knowbility, and Verint systems.

Experienced call center agent with a solid track record of providing exceptional customer service and resolving inquiries efficiently. Skilled virtual assistant adept at managing administrative tasks, scheduling appointments, and supporting remote teams effectively.