I facilitate accurate communication between English and Spanish speakers in heal
Freelance remote customer service specialist with experience providing support through chat, email, phone calls, and social media. Skilled in CRM systems for case management and follow-up, focused on customer satisfaction, efficient issue resolution, and supporting national and international companies.
Provided administrative and customer service support
Fifth-year Graphic Design Advertising student with experience in graphic design, branding, content creation, customer service, sales, and administrative support. Skilled in developing logos, visual identities, advertising materials, and creative concepts while supporting daily business operations. Currently working as a Retention Agent for a Texas-based energy company.
5 years as Quality analyst and 4 as customer service agent.
Experienced as Quality Analyst in customer service environment, delivering comprehensive analysis to uphold high standards. Possesses a strong understanding of regulatory compliance and process improvement. Adept at ensuring quality control measures that are in place to drive continuous improvement.
Bilingual operations and customer support professional with 5 years of experienc
Delivered high-quality support to international clients, ensuring accurate data entry and communication. Resolved complex customer inquiries efficiently while maintaining strict adherence to company guidelines.
Customer Service & Back Office Representative (best overall) Customer Service Sp
I have over four years of customer service experience in a call center environment. During my first year, I provided support through phone, live chat, and email, assisting customers, resolving issues, and ensuring a positive customer experience. For the remainder of my time, I worked in a Back Office Real Estate role, where I handled administrative tasks, reviewed documentation, maintained accurate records, and supported internal processes with a strong focus on accuracy, organization, and efficiency.
Customer service, tech support, call center trainer & recruiter.
Bilingual Customer Support Representative with 7+ years of experience in the call center industry. Skilled in coaching, technical support, back-office operations, and delivering exceptional service in both English and Spanish. Passionate about technology, learning quickly, and helping teams grow through knowledge and empathy.
Customer service specialist
Experienced in managing and resolving complex customer issues in a fast-paced environment, ensuring high levels of customer satisfaction and loyalty. Skilled in utilizing various communication channels, including phone, SMS, and chat, to provide seamless technical support and service solutions.
Customer service professionalwith over 15 years of experience supporting custome
I consider my self as a customer service expertice since I have worked over 15 years in the area, as remote support, solving problems, providing afficient alternatives support
I was working in a call center for 6 months, taking calls in a dispute departmen
I am very kind, and ver patient with the customers, i can take the control of the call with upset customers, i used zendesk, five 9, and more tools of the company, when i was woking there i helped to the client to made dispute for a financial institution
QA Analyst and Support Specialist with 4+ years of experience
I am a highly dedicated Customer Service and QA Analyst professional with extensive experience in call center environments. I specialize in supporting health insurance, hospitality, and banking accounts by enhancing customer satisfaction through empathetic communication and efficient problem resolution.