125 workers recommended for you

Over the past 25 years I have worked on several Management positions, and have also worked in areas related to Quality Assurance and Customer Service. I am always learning something new and value each opportunity that I am given.

Proficient in delivering exceptional customer service, resolving inquiries, and ensuring satisfaction. Skilled in handling tasks to support clients and addressing concerns efficiently. Strong track record in providing effective solutions to customers.

I am studying computer sciences and work for windstream and airbnb, on both I was top performer and always try the best to give the best resolution for the customer.

I have a profesional background as a customer service representative, also more than 3 years as Community manager and journalist. I manage adobe premier, Canva, CapCut, meta business suite, basic excel.

Bilingual and even-tempered professional with over 5 years of experience in customer service, retail leadership, and administrative support. Known for being highly responsive, solutions-focused, and a strong team player. Experienced in managing schedules, handling client communication, coaching team members, and improving performance through strategic task delegation and feedback. Brings a calm, organized, and people-first approach to every role—making the transition to virtual assistant work a natural fit.

Bilingual Customer Service Representative fluent in English and Spanish with experience delivering exceptional support in fast-paced call center environments. Former Alorica CVS.com representative experienced in handling inbound calls, resolving customer concerns, navigating online orders, and providing empathetic, solution-focused service. One year of remote English teaching experience strengthened my communication, coaching, and interpersonal skills. Recognized for adaptability, professionalism, and a strong commitment to customer satisfaction. Seeking a remote or hybrid opportunity where I can contribute to a high-performing team and continue growing professionally.

During the 3 years working in the industry ive learned a lot regarding customer management and also aquired skill in the sales side of the industry

In my role at ResultsCX, I provided bilingual customer support to U.S. healthcare clients. My main responsibilities were: - *Customer Service:* Handled 35+ inbound and outbound calls daily for U.S. health insurance members, resolving questions about benefits, claims, and coverage with empathy and clarity - *Coordination & Logistics:* Coordinated client schedules and transportation logistics, confirming details and ensuring schedule compliance - *Data & Reporting:* Accurately entered client information into CRM systems like Salesforce and Genesys Cloud. Generated daily performance reports using Excel and Google Sheets to track KPIs - *Problem Solving:* Addressed client complaints and concerns in a professional and timely manner, following HIPAA and compliance guidelines

Experienced software engineer with expertise in developing web applications using various technologies. Skilled in problem-solving and collaborating with teams to deliver high-quality projects.

Customer Service professional with 12+ years in the BPO industry, including direct phone-based support, lead handling, and CRM data management. Skilled in managing high-volume inbound/outbound calls, qualifying inquiries, scheduling appointments, and maintaining accurate CRM records.