I have a degree in political science, but I have experience in customer service
Five years ago, I began my career in a telephone customer service project. Following a strategic shift at the company that hired me, I was selected to move to the digital area as a Community Manager, a role I have successfully fulfilled ever since. I also have prior experience in telephone sales, customer service, and in-person support. Currently, I am looking to further expand my knowledge and am open to job opportunities that align with my multi-skilled profile.
I have more than 4 years of experience in customer service
Professional in public service with more than 4 years of experience. Highlight in conflict resolution and in offering a service Personalized that improves customer satisfaction. Expert in sales product advice, with focus In efficient results.
Manage team and make sure all the customer were getting the correct attention.
A hardworking employee with multitasking and time management abilities. Devoted to giving every customer a positive experience. Native-level fluency in English and Spanish with a proven ability to deliver great customer service and draft complex documentation in both languages.
Strategic thinker who transforms complexity into structure and builds systems that improve how organizations operate, problem solving mentality
I have worked as a Business Operations Support agent, Real State, Customer service and Sales , Dispatch Operations agent and Digital Marketing . I have used tools such as, Airtable CRM, GoHighLevel , Gmail, Slack, some AI tools , and different platforms for websites as well
Bilingual Paralegal and Virtual Assistant with experience in legal support, case management, client communication, scheduling, and administrative operations
Experienced professional with a background as a Rental Agent, Scheduler, Virtual Assistant, and Paralegal. Skilled in client communication, appointment scheduling, case management, administrative support, and coordinating daily operations in fast-paced environments.
I am a Call Center Agent with One Year of Experience.
In Simple Terms, a person that efforts in a constant way and whose main object is to offer the best costumer service. Principally, through the cellphones and other devices. With patience, compression, understanding and communication. Always looking to improve and adapt to the different projects arise.
Executive Assistant and Call Center
In my professional career, I like to do my job well so that everyone feels comfortable and satisfied with what I do.
Intake specialist
In my previous position as a Customer Service Call Center Professional, I was responsible for delivering exceptional service and support to our customers across various communication channels, including phone, email, and live chat. My primary goal was to ensure customer satisfaction and foster positive relationships with our clients. During my time in this role, I honed my communication skills, developed strong problem-solving abilities, and cultivated a customer-focused mindset. My experience taught me the importance of patience and empathy when dealing with diverse customer concerns, as well as the ability to multitask effectively in a fast-paced environment.
I am versatile, confident, and eager to work. I manage support and learn quickly
I excel in managing communication and support tasks, focusing on rapid, self-directed learning to become a proactive asset and streamline team operations immediately.
Customer service
Medical student, studying first year at Luis Razetti school, of the Central University of Venezuela.