Service Customer
I have over 4 years of experience in customer service, working in both in-person and virtual sales. Throughout my career, I have developed skills in marketing and closing deals effectively, especially in the real estate sector, where I have experience managing clients over the phone and following up until successfully closing sales. I am known for having a positive attitude, providing high-quality service, and always protecting the integrity of both the company and its clients. I enjoy learning new things every day and easily adapt to new challenges, always willing to contribute and provide value. Se resolver los problemas de los clientes con la mejor actitud, se también
I've worked as English teacher, virtual assistant and content monitor, and sales
Associate Degree: Graduated in "Administration and managment of information" in TI. Studying the university degree in "language teaching and learning" with a major in English.
Experienced VA handling customer support, CRM, admin and scheduling tasks.
Bilingual Executive Assistant with over 5 years of experience supporting international clients in fast-paced environments. Skilled in calendar management, appointment scheduling, and client communication. Recognized for quickly advancing through tiers in a short period of time due to exceptional attention to detail and strong performance. Currently a law student, bringing analytical thinking and precision to every task. Highly organized and reliable, with the ability to multitask and deliver high-quality administrative support. Committed to improving efficiency and delivering outstanding client experiences.
Managed executive calendars and scheduled appointments, ensuring efficient time
Yohanitza Rincones is a bilingual Virtual Assistant with four years of proven experience in streamlining administrative operations and providing high-level executive support. Based in Venezuela, she has built a career centered on operational efficiency and meticulous document management. Currently pursuing a degree in Industrial Engineering, Yohanitza brings a unique analytical perspective to process optimization and digital workflows. Her expertise ranges from managing international calendars to technical transcription and digital marketing support, always with a focus on delivering high-quality, scalable results.
Marketer driving growth through strategic/sustainable marketing initiatives
My expertise in marketing and digital marketing to provide strategic insights, develop comprehensive marketing plans, execute digital campaigns, analyze performance metrics, and lead cross-functional marketing teams. My experience as a marketing director has honed my skills in driving brand awareness, executing targeted campaigns and more.
I am a customer service and sales professional with experience in cold calling, client support, and remote work, helping customers by providing clear information, gathering key details, and guiding them through the process with patience and dedication.
I have developed my career in customer service, sales, and compliance. I’ve worked as a cold caller, support agent, and compliance specialist, helping clients, gathering important information, solving issues, and working effectively in remote environments.
Bilingual Virtual Assistant | Administrative & Medical Support | Helping Teams Stay Organized and Efficient
Experienced bilingual administrative assistant and customer service professional with a focus on payroll administration, communication facilitation, and appointment booking strategy. Highly proficient in Spanish and English.
Technician in Modern Languages, remote assistant, community manager and teacher.
ST in modern languages (2021/2023) English Teacher in English For Kids (2023/2024) Community Manager in Colegio Blanca Nieves (2023/2024) Internship as a remote administrative assistant in IETASA
Admin student & VA: Expert in operations, sales, and bilingual communication.
I am a 10th-semester Business Administration student at UCV with a strong background in administrative support and sales. My experience includes managing specialized software like Profit Plus, coordinating with clients and suppliers, and handling outbound sales for international markets. With a C1 English proficiency and mastery of MS Office, I excel at organizing operations and maintaining professional relationships. I focus on using data-driven metrics to ensure efficiency and am highly adaptable to new technologies, making me a reliable asset for remote team collaboration and customer-facing roles.
Remote Customer Service & Sales Agent with 5 years of experience.
Remote Customer Service & Sales Agent with 5 years of experience providing excellent customer support and driving sales. Skilled in communication, problem-solving, and meeting sales targets in a remote environment.