Currently writing a column at an online journal.
I've written a column about music, now I'm writing about self knowledge. I've worked with advertising and creative writing. Currently finishin a book about to be published.
I have experience in customer service, legal assistance, executive assistance, t
Versatile professional with experience in customer service, legal assistance, executive assistance, translation, data entry, and logistics/transportation. Experienced in using CRM systems, managing information, providing administrative support, and communicating with clients. Strong organizational, problem-solving, and teamwork skills, with the ability to quickly learn new tools and processes. Responsible, communicative, and focused on delivering efficient service and high-quality work.
Customer support, translator, editor, proofreader, and virtual assistant
Translator and Editor with extensive experience in translating, editing, proofreading, and localization of books and documents. Skilled in content writing, AI training, and transcription. English teacher with experience in ESL classes.
IT Support & Cloud Automation Engineer with 6+ years in enterprise environments.
IT professional with 6+ years of experience in technical support (L1–L3), cloud infrastructure, and process automation. Worked with multinational companies including AB-InBev, InComm Payments, and Softtek, managing end-to-end incident lifecycles in ServiceNow, administering Microsoft 365 and Azure AD environments, and resolving complex issues across Windows, macOS, and SaaS platforms. Built automation workflows using PowerShell, Python, UiPath, and Power Automate — including solutions still running in production after 3+ years. Experienced with AWS (EC2, S3, IAM, Lambda) and Azure, with hands-on Terraform and GitHub Actions for IaC and CI/CD. AWS Cloud Practitioner certified. Fluent in English, fully available for US/LATAM business hours.
Experienced public relations specialist
Experienced public relations specialist with a proven track record in developing communication strategies, managing corporate events, and handling media relations. Skilled in producing press releases, speeches, and promotional materials. Proficient in Microsoft Office and communication platforms. Strong organizational and problem-solving abilities.
Multilingual Communication Specialist
Multilingual communication specialist with 10+ years of experience in client support, technical communication, and cross-cultural problem-solving. Proven ability to translate complex information into clear, accessible language for diverse audiences. Skilled at managing client relationships, resolving issues efficiently, and creating documentation that enhances user experience. Native-level English and Portuguese proficiency with strong intercultural communication abilities.
Administrative assistant.
Dedicated and energetic professional seeking a customer service–oriented role where I can utilize strong communication, organizational, and problem-solving skills to support clients, ensure positive experiences, and contribute to a productive team environment.
IT Support Specialist who resolves technical issues and automates support proces
Experienced Help Desk Support professional with strong customer service skills in a bilingual environment. Proven track record of providing technical assistance and resolving issues efficiently.
Customer Success Manager, responsible for commercial excellence.
Experienced Customer Success Manager with a background in B2B/B2C sales, CRM software, and customer relationship management. Skilled in data analysis, communication, and presentation & negotiation. Proficient in English and Portuguese.
Customer service and sales specialist focused on client satisfaction.
I have built my career in sales and customer service, always standing out for my ability to connect with clients and exceed targets. With years of experience in retail, cosmetics, and healthcare, I developed strong communication, problem-solving, and relationship-building skills.