5 years logistics expert.
New challenges are activities that drive and inspire me. I have developed strong abilities in teamwork as a key contributor through leadership and decision-making skills. Additionally, I am collaborative with peers and search for ways to integrate valuable insights. Through these qualities, I have confidence in my ability to facilitate positive change and collective effort to drive in direction to the goals.
I have experience in customer service, financial operations, and RCM.
I have a background in Information Technology and experience in customer service, fintech, financial operations, and Revenue Cycle Management (RCM). My responsibilities have included assisting customers with financial products, resolving issues, updating account information, following security procedures, processing claims, verifying insurance coverage, and handling billing-related tasks. I have strong communication, problem-solving, organization, and attention-to-detail skills. I am proficient in English (C1 level), adaptable, and committed to providing excellent customer service while maintaining accuracy and confidentiality. I am eager to learn new tools and contribute to a professional team.
Versatile professional in digital marketing, graphic design, and customer servic
I have 6+ years of combined experience in marketing, digital communications, graphic design, and customer service. My marketing background includes digital marketing coordination, content creation, graphic design, and BTL event conceptualization. I also have 3+ years of experience providing phone-based customer support in healthcare and assisting PlayStation customers in the United States, handling inquiries, troubleshooting issues, and resolving complaints while building positive customer relationships. Additionally, I have experience supervising teams, coaching new representatives, and supporting their development. I’m adaptable, creative, and detail-oriented, with a strong commitment to teamwork and excellent customer experiences.
Remote management of office processes and teams on a large scale.
Operations Specialist with over a year and a half of experience in managing complex lifecycles and optimizing processes in high-volume bilingual environments. Expert in managing partner portfolios, ensuring regulatory compliance and data governance
Health insurance work as well as claim specialist and some translation work
Have worked in different areas related to health insurance but mostly in customer satisfaction. Also have worked on escalation teams where we had to follow up with patient due to complex cases that were not handled appropriately or that no answer was received before. Handled escalations, e-mails, calls, claim processing, coding. Data entry and case resolution Also have done some side jobs translating
I am a dentist from Brazil, dental office manager in US.
Dentist from Brazil, dental hygienist in the US, worked as an office manager and dental hygienist for more than 20 years in NJ, speaks English, Portuguese and Spanish. Costumer services, billing and insurance processing experience. Patient care and scheduling. Multi tasking, order supplies, computer knowledge.
Customer service, logistics coordinator, processing loading and unloading goods.
I possess qualities such as punctuality, responsibility, teamwork, and respect. In addition, I am a charismatic and highly energetic person. My main interests are music and art.
Live translations, Customer service, Sales, and loyalty departments.
Started in the Touristic area when I moved to Cartagena but when the pandemic arrived I had to move to Medellín, Here I started working with BPOS and other international companies on live translations and areas like customer service, sales, loyalty or tech support.
Managed retail operations, account payables invoice processes, customer service
Sales and retail operations professional with experience in store management, customer service, purchasing, receiving, inventory management, account payables, invoice processing, and delivery coordination. Proficient in QuickBooks and experienced with Wave, practical knowledge of Oracle Fusion Cloud Financials 24C. Additional background in airlines customer service and architectural drafting, bringing great communication, attention to detail, problem-solving, adaptability, and organizational skills.
Bilingual Revenue Cycle Management Specialist
Bilingual professional with a Bachelor's degree in Psychology and over three years of full-time experience in U.S.-facing roles requiring advanced English communication, rigorous documentation, and sound judgment under confidentiality standards.