Costumer Service Rep: primary contact, meeting needs with empathy and efficiency
I'm a highly responsible and empathetic professional with a strong background in costumer service and communication, Since late 2022, I've been working as a Costumer Service Representative at Supermarket23, where i assist clients through calls and chats, address their concerns, and help provide effective solutions to ensure costumer satisfaction
Customer service
Customer service, Work under pressure, Meet deadlines, Attention to detail. Handle complaints effectively. Perform administrative duties. Teamwork. Training new hires. Review documents before they are submitted to meetings. Respond to emails and prioritize
Customer servicer
I have over 8 years of experience in direct customer service as a tour operator, where I developed excellent communication, empathy and problem-solving skills with international clients.
I'm graduated from the university in Computer science
I am graduate fron de University of Informatic - Matematic in Computer Science and I have experience in customer service and traslator.